APC 20 Fader failure

Hi Folks , i got an problem with ma APC20 ,

If i move Fader6 the APC will also interpret taht i move Fader7 too , Fader 7 as well ih not working completely.. Does any one know whats the problem ist with the APC20 ?

Regards
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  • Hi,

    Thanks for posting!

    Start by testing this with a MIDI monitor:

    Using a MIDI Monitor to test your device

    If the monitor shows data from two faders instead of just one when moving fader 6, and/or fader 7 does not respond, this may be a problem with the hardware. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Akai Pro Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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  • Hi Corey ,

    Thank you for your fast reply.

    I solved the problem by replacing the fader. Your conclusion was to 100% right :) fader 7 was broken.

    Regards and Merry Christmas
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