I’m Frustrated

MPC Element - Too Many Authorizations

Reformated my macbook, went to use my Element only to see that i cant unlock it due to the autborization error. i sent a message to Akai on saturday, still no response. i have a show on Saturday and without my Element im going to have to cancel. Whats up with the turnaround time on the akai support? I need my authorization reset.
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