Cant open hybrid in MPC essentials

Hybrid wont show up in the file when I try to select it in the dropdown menu on the preferences window in MPC Essentials. I've tried to install hybrid a few times but it seems to crash when it tries to install the anti piracy software. Any suggestions I'm running windows 10.
1 person has
this question
This topic is no longer open for comments or replies.
  • Corey S (Official Rep) June 15, 2016 13:39
    Hi Arthur,

    Thanks for posting.

    If Hybrid hasn't installed yet, than MPC Essentials won't be able to scan it.

    I assume you mean that it's crashing while installing iLok, which can happen sometimes. You just want to uninstall iLok before installing Hybrid.

    - Go to your Control Panel
    - Find "Uninstall a Program" or "Programs and Features"
    - Find "PACE License Support" in the list and uninstall it.

    Now try and install Hybrid again and it should complete.

    Before opening Essentials again and scanning the plugin, I would also recommend going into iLok and authorizing the license:

    1) Open your ilok License Manager.
    2) Login or create an account if you do not already have one.
    3) Click on Licenses > Redeem Activation Code.
    4) Enter the authorization code for the plugin from your account page
    5) Follow instructions to authorize and redeem the license

    I hope this helps! Let me know if you have any questions.
  • (some HTML allowed)
    How does this make you feel?
    Add Image

    e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited