Cant open hybrid in MPC essentials

Hybrid wont show up in the file when I try to select it in the dropdown menu on the preferences window in MPC Essentials. I've tried to install hybrid a few times but it seems to crash when it tries to install the anti piracy software. Any suggestions I'm running windows 10.
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  • Corey S (Official Rep) June 15, 2016 13:39
    Hi Arthur,

    Thanks for posting.

    If Hybrid hasn't installed yet, than MPC Essentials won't be able to scan it.

    I assume you mean that it's crashing while installing iLok, which can happen sometimes. You just want to uninstall iLok before installing Hybrid.

    - Go to your Control Panel
    - Find "Uninstall a Program" or "Programs and Features"
    - Find "PACE License Support" in the list and uninstall it.

    Now try and install Hybrid again and it should complete.

    Before opening Essentials again and scanning the plugin, I would also recommend going into iLok and authorizing the license:

    1) Open your ilok License Manager.
    2) Login or create an account if you do not already have one.
    3) Click on Licenses > Redeem Activation Code.
    4) Enter the authorization code for the plugin from your account page
    5) Follow instructions to authorize and redeem the license

    I hope this helps! Let me know if you have any questions.
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