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I’m frustrated

Errors in downloading MPC essential 1.8.2 (PC) software for MPK Mini

Hello everyone,
I just bought an AKAI Professional MPK Mini MKII.
I created an account and registered my product.
To get started, I should download this included software:
MPC Essentials 1.8.2 (PC)
But when I click on the link, a new page opens with a message of error.. This happens also with all other softwares included and also when I try to submit a message to the support service.
What else should I do to download?
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