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EWI 4000s on/off switch works with power cable but stopped working with battery.

Batteries are good. Will not turn on in battery mode. Could it be a connection problem with the battery compartment cover? Please advise.
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  • Hello Maurice,

    Thanks for posting. I'm sorry to hear you're having trouble!

    This sounds like a hardware related problem. I would recommend contacting our technical support team for further assistance!

    USA & Canada
    Phone: 401-658-5765
    Hours: Monday - Friday 8:30AM - 6:30PM EST

    Phone: +49-2154-81299-20
    Hours: Monday - Friday 9:00AM - 5:00PM CET

    Phone: 44(0)1252-896040
    Hours: Monday - Friday 9:00AM - 6:00PM BST

    Phone: +5511 - 3222-6476
    Hours: Monday - Friday 9:00AM - 6:00PM BRT

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