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MPC X Expanded Sounds Redemption

Why is Akai making it so difficult to redeem their new offer for MPC X Expanded Sounds?
Instead of the sounds being listed under your account software, you have to email Akai at softwaresales. Then, you have to "prove" that you own the MPC X that was already registered, and you have to give them your serial number that Akai already has since your MPC X is registered. Next, you are told to wait 24-48 hours before the "packs are sent out to you." Why? How long does it take to add links to your account page???
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