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Hi all When turn my mpcx on it goes in to the first screen then shuts down,What am i doing wrong help!!!!

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    Is your MPC X connect via USB to your computer?
    Try before starting to connect it to your USB and running computer ... hopefully that helps
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  • Hey Dean,

    Thanks for posting!

    Sorry to hear you are having trouble! Are you using the power supply that the X came with? Have you tried plugging it into different outlets?

    It's possible that there is an issue with the power adapter or internal power assembly. Either way, I suggest contacting our support team for further assistance. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Akai Pro Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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