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how to get a new activation code for my akai product

Ive switched from windows to mac. I'm trying to activate the mpc software but I'm getting an error code." Code Redemption limit reached. Please enter a different code."
Stuck dont know what else to do. Can someone help please.
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  • Hey Quincy,

    Thanks for posting!

    Software authorization claims are not handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Software Authorization Assistance inquiry with our Technical Support team by logging onto the Akai Pro Support page. Select Software Authorization Assistance from the drop down menu.

    or

    • For quicker support, call your nearest Support Office.

    Let me know if you have any questions!
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