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Mini mkII-Windows10-FL&Ableton Use-Cant download MPC essentials or update for use

Hi guys, I have the mpk mini skII and my computer was wiped so i lost all the software like mpc essential. I have re downloaded it again from the web site but im trying to install and an error telling me the software isnt compatible with my device, apparently the download of essentials is outdated but im unable to update as i dont have the original on the computer anymore. Does anyone have any ideas? I have my license number ect
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  • Hey daneharris002,

    Thanks for posting!

    Software authorization claims are not handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Software Authorization Assistance inquiry with our Technical Support team by logging onto the Akai Pro Support page. Select Software Authorization Assistance from the drop down menu.

    or

    • For quicker support, call your nearest Support Office.

    Let me know if you have any questions!
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