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MPC 2 software won't launch

I have been using 2.4 with the Studio Black for 2 months without a problem. Today I upgraded as prompted to 2.5 and after installation the software would not launch. I restarted and tried to relaunch but it still didn't work. Thinking 2.5 might be the issue I removed it and went back to 2.4 however now I am having the same problem. No errors are produced and the software can be seen in the Taskmanager but it does not open and run. I've tried to clean the registry with CC Cleaner and no change. I reverted back to MPC Sortware 1.9 and that works but 2.4 or even 2.5 don't. Can anyone help?
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  • Hey James,

    Thanks for posting!

    Sorry to hear you are having trouble with that! What operating system is your computer running? MPC 2.5 operates exclusively at a 64 bit depth and requires a minimum of 4GB of RAM. You will want to confirm that your OS meets these system specifications. Any discrepancies with the above mentioned requirements will cause the software to not launch.

    If you have confirmed that your computer is equipped to handle MPC's demands, our support team will be happy to help you take a closer look at what might be going on. Here are a couple of options that you could choose from:

    • Submit a Technical Support inquiry with our Technical Support team by logging onto the Akai Pro Support Page. Select Technical Support from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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  • I have the same problem. 1.9 works perfect but the other versions won't start.

    My laptop is a lenovo workstation with more than 4GB of RAM and a 64bit windows 10 installation is running on this machine.
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