MPC Touch DisplayLink driver compatibility with macOS High Sierra 10.13.x and Mojave 10.14

Don’t update there is no solution until Apple solves with update.. Crashes when using the screen display
60 people have
this problem
+1
This topic is no longer open for comments or replies.
next » « previous
  • Hey cacoteo,

    Thanks for posting!

    Happy to see that tmpc was able to help you out! There has been some confusion as to what mac operating systems are fully compatible with which versions of the MPC Software. What I can say is that there have been reports of 10.11.6 having issues with the 2.4 (and 2.5) update. Generally, I recommend running MPC 2.3 or before if you are operating El Capitan. This has been the most stable software version for that specific OS.

    High Sierra 10.13.0-10.13.2 (excluding 10.13.3-10.13.6) and Mojave are entirely supported by MPC 2.0-2.5. Even though the DisplayLink bug introduced in macOS 10.13.3 has been fixed by Apple, we have still received some incompatibility complaints. To be safe it is best to roll back to 10.13.2 if you are on High Sierra. Refer to this guide for more information:

    MACOS HIGH SIERRA 10.13 AND IOS11 SUPPORT FOR AKAI PRO PRODUCTS

    As a general rule of thumb, I suggest following this guideline:

    MPC 2.0-2.3: macOS 10.10.5-10.14.4
    MPC 2.4-2.5: macOS 10.12.0-10.14.4

    For macOS make sure to install the specific DisplayLink driver for your operating system

    If you need access to an older version of the MPC software, contact our support team. They will be able to send you the required download!

    • Submit a Technical Support inquiry with our Technical Support team by logging onto the Akai Pro Support Page. Select Technical Support from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.

    Thanks for your help, tmpc!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned happy, confident, thankful, excited sad, anxious, confused, frustrated

next » « previous