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MPK 3+ Notes at same time not working??!!

My MPK25 is not playing 3+ note chords.
1-2 notes at the same time are fine but not more.
I'm using Logic Pro X.
Have tried it with stand alone VST and still get the same problem.
Any help appreciated in advance.
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  • Hey Keith,

    Thanks for posting!

    Sorry to hear that! We can verify whether your MPK is sending polyphonic MIDI data to your computer with MIDI monitoring software. A MIDI monitor will show you all the incoming data from any MIDI controllers or MIDI interfaces that you have connected to your computer.

    For testing MIDI devices on PC:
    Download MIDI-OX

    This video will get you set up quickly for MIDI input monitoring in MIDI-OX:
    Monitoring MIDI Input with MIDI-OX

    For testing MIDI devices on Mac:
    Download snoize: MIDI Monitor

    Select the MPK as a MIDI input source in the monitor and press 3 keys simultaneously. If you see data appear in the input monitor window, the controller is sending polyphonic MIDI data to your computer and will only need to be configured in the software you're using. Please refer to your software's documentation for more information regarding software setup.

    If the MPK is not sending polyphonic MIDI data to the monitor, I suggest sending a Reset All Controllers MIDI message to return all controller values to their default
    settings:

    1. Press the GLOBAL button to enter Global Mode. Kill MIDI will be
      the first option which appears on the screen.

    2. Turn the VALUE dial to select RESET ALL CONTROLLERS.

    3. Press ENTER to transmit the message.


    Try this and let me know how it goes!
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  • Hi Eliza,
    Thanks very much for your response.
    Still happening.
    More than two notes don't show up on MIDI Montior at one time.
    Thanks in advance for any help.
    Regards,

    Keith
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