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MPK261 on Windows 10 (Dell XPS) Not Registering (MPC or Ableton)

I have an MPK261, I've downloaded MPC Essentials and I have Live 9 full. I set the clock to external, and on the mpcessential setting I set the input to MMC - and nothing. It never appears as a midi device.

I use an Oxygen49 wihtout a problem on this laptop with Ableton.

I can plug the MPK to an old MacBook Air (2012) and I can access it.

Any suggestions. I received it on Monday, It'd be a shame to have to return it so soon.

Thanks
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  • Hey Adam,

    Thanks for posting!

    Sorry you're having some trouble with that! Setting the MPK's clock and configuring the MPC Essentials software to listen to MMC will help with synchronization but the MPK will be selected as a controller in MPC or Ableton's MIDI menus like in the images below:





    Like the Oxygen you're using, the MPK series will behave as class compliant USB MIDI controllers so they will not require a driver in order to connect to your computer. These controllers are plug and play with current operating systems. If the MPK is sending data to another computer, we know it is functional so this is not a hardware problem. Is the MPK registered as a USB device on your laptop?

    I would recommend testing the MPK with MIDI monitoring software to see if you can send data to the computer. A MIDI monitor will show you all the incoming data from any MIDI controllers or MIDI interfaces that you have connected to your computer.

    For testing MIDI devices on PC:
    Download MIDI-OX

    This video will get you set up quickly for MIDI input monitoring in MIDI-OX:
    Monitoring MIDI Input with MIDI-OX

    For testing MIDI devices on Mac:
    Download snoize: MIDI Monitor

    Select the MPK as a MIDI input source in the monitor and send some data with its keys and controllers. If you see data appear in the input monitor window, the controller is sending MIDI data to your computer and will only need to be configured for MIDI input in the software you're using.

    If the MPK is not sending MIDI data to the monitor, let's test the connection between the controller and the computer. We already know the MPK is working with a different computer so try connecting the controller with a different USB cable and with different USB ports on your computer. Be sure to connect directly to the computer via USB and avoid using any USB hubs or adapters.

    Try that and let me know how it works out!
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