MPK mini no Ignite software included...

I bought the MPK mini (25 keys laptop keyboard). There was no copy of the Ignite software included. Can I order or download this from somewhere?
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  • I’m frustrated
    Same with me but with the MPK25. I tried to even register on both here and with ignite with the serial beginning with (21) and both tell me "invalid serial", even though I enter the exact serial located both on the box and the keyboard. So I can't even register my product with Akai or get the Ignite software.
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  • I’m frustrated
    No it is not ok now.
    No one from Akai has responded as of yet.
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  • You can fill out the following form if you need help authorizing your AIR Ignite software:
    http://www.airmusictech.com/support choose (software authorization assistance)
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  • I'm sorry, but this does not answer the question. The problem is that there are no instructions, either included with the product or provided on the website, for downloading, installing and registering the Ignite software. The serial number question remains unanswered, as well, although several people have posted to these forums with difficulty entering their serial numbers, but no solution has been provided beyond "don't worry about it" (I just got off the phone with AKAI, and although my other problems are solved, they gave me the same answer on the serial number issue).

    The download link for Ignite given above is incorrect. The correct link is http://www.airmusictech.com/download-.... You will find a form to fill out that will result in your being sent a download link via email. So far, so good, but I'm still downloading....
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  • i mailed airmusictech for support over this issue over a week ago and still have had no reply over the situation of serial number not authorized on my brand new akai product
    to download the software ignite
    from here

    http://www.airmusictech.com/download

    and this is the support site i used to eamil my problem to them..

    http://www.airmusictech.com/support

    Thank you for contacting support, stuart

    A receipt of your support request has been sent to *******

    It is important to us that we answer your questions or concerns and to get you up and running as quickly as possible. A Support Technician will reply to your inquiry within 24 to 72 hours (not including weekends or holidays).

    1 week later no reply
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  • Someone dropped the ball on this big time. I ordered mine from musician's friend, got one response from Air Tech and then nothing. I think promises were made but not being upheld. There is no way to register the device to receive any promised software.

    I was supposed to get the following:

    Software Included

    MPK mini comes bundled with professional production software and virtual instruments for immediate music creation. Hybrid 3, by AIR Music Tech, is a high-definition synthesizer that can create anything from fat, retro synth sounds to edgy modern leads and everything in between. SONiVOX’s Wobble is an electronic music grime synthesizer that features two independent channels of spectral morphing synthesis with harmonic controls, individual filtering, and discrete LFO controls. MPC Essentials, a groove/beat production and sample-triggering software, lets producers and musicians incorporate genuine MPC workflow into their DAW of choice and extends the power of MPK mini by adding up to 8 pad banks and 4 samples and insert effects per pad. MPC Essentials also runs in standalone mode, so you can start making music without a DAW.

    None of this has been given to me. I got the controller because it was such a good deal. I guess that is why there is an old saying about things too good to be true...
    • yeah, i bought mine from a cash converter and no idea how to set up...this was about 8 months ago and i got a link off one person..and today i am loading as we speak ignite...there were 2 other programmes they sent with it 'free' but i dont have a clue what they are..
    • the 2 other free are vsti products to the owner of the akai product there freebies and are a paid for product but free to the owner of a brand new akai product..
      these are not trial versions but full versions... youtube air hybrid 3 and sonivox wobble vst and see if you like them but since you got your keyboard from a cash converter it might be second hand and the vst instuments might have already been registered ..if they have already been registered they wont work without a product key.. but this should not stop you registering the keyboard
      actually there worth more than the akai mpk mini..air hybrid 3 is $150
      and sonix wobble is $100

      heres a quick way to get them to work I am not promoting a product called mixcraft 6 its just that I like it and its easy to use and its all personal choice

      get the 2 vst 's hybrid and wobble..hybrid is awesome download a free trial daw try mixcraft 6 I only use this as its very easy to use and its cheap in mixcraft in preferences under the file tab go down to plugin and edit vst browse to the folder you put the vst in then add the folder to it and it also best to use an asio for sound so go get an asio driver its free this is the one you will need ASIO4ALL 2.12 ..it basically stops the lag from when you press a key to how fast the sound comes out of the pc you might not need it if you have an extreme fast pc you might want to install the asio driver first before you add the vst folder in sound device in preferences make sure if you got the asio driver installed to tick the asio now go to midi in preference and look for your akai device as long as its plugged into a usb port on your pc and add that if its not showing in one of the lists restart the program click ok now go to a track try the top track first look for an icon that looks like a keyboard hover your cursor over it and it will say change instrument
      click on it and in the list look for vst I instrument hopefully if you done it all ok and added the folder were you installed the vst to(hybrid/wobble) you will see hybrid and wobble in the list click on either one its your choice
      in the bottom window you will see a small edit tab click on this and you will see the interface for your instrument pop up in another window in the interface of hybrid top right you will see default and arrows click on an arrow to change the voice then you should be able to use the up down arrow cursor keys on your qwerty keyboard to change the sounds there are plenty of daws(digital audio workstation) out there and tons and tons of free vst instruments just do a search most important if you find a free one make sure to scan it with antivirus there are some nasty people out there who like to put viruses in vst instruments ..if you want to add an affect to the controllers of your akai use the cog in the instrument interface at the top left
      keep messing around read the help files that's what there. there for and have fun

      >>>> youtube of hybrid 3 https://www.youtube.com/watch?v=hP6395...
      >>>> youtube of sonivox wobble https://www.youtube.com/watch?v=JWJDLa...
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  • LIkewise. I cant download any software or register the product
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  • eventually I decided to give them a ring so I used the tel number and contacted the company in my country and it took about 2 mins to sort the problem out they email you the codes
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  • #AKAI www.akaipro.com #MPKmini www.google.com

    I bought the MPKmini controller from Guitar Center Last Night and I Can tell this hing is gonna be a BITCH , THE fucking serial won't register ......... FORGET ABOUT "PLUG n PLAY" not on AKAIS clock ANYHOW@
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  • I gave them a call and they solved it in seconds for me
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  • My situation Still remains the same , No response from AKAI AT ALL however tonight I contacted AIR and I am trying too remain optimistic
    As I can see that the MPK has more potential then just about any other piece of DigiLOG hardware I've ever come across with the Synth and sampler all in one convenient package

    but this is a really Un accountable Un official Look for AKAI
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  • Brand new "plug and play" ...yeah right. Been anticipating playing with this thing all day and of course i just passed their closing time...so pretty much assed out for the whole weekend. My first akai product and not looking good.
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  • I’m dissapointed
    I had EXACTLY the same thing happen to me; I got it unboxed, the CD run to install the midi driver, and then...this piece of paper to "register" to get my software. The e-mail they are supposed to send never came, and the board is dead without it! Why can't they spend 48 cents to put the software in the box!?

    This makes me think I've made a terrible mistake, and will be best served sending the damn thing back. This is a classic bait and switch, and it's patently illegal!
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  • Back to the discussion about getting the IGNITE software - now seems to be working. Go to the airmusictech site, and navigate to where you would buy the Ignite product. Where choices are buy, free trial, and redeem, you want to go to REDEEM. Then put in the serial# from the box or the bottom of the controller. The e-mail showed up a few seconds later, and the product is downloading now.
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  • I’m i feel ripped off
    yeah I bought a mini also,im so pissed because I was being cheap , I couldn't afford a new one,knowing if I have purchese one from the G-center ot would have been fully equipt . but no I have unit that I cant use unless ,I spend big dollars to hunt down the proper programinc disc for it. being cheap,
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