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My Akai XR20 only has a blank screen... Help?

When I power up, the LED screen remains blank.
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  • Hey Jimbo,

    Thanks for posting!

    I'm sorry to hear that you are having trouble! Are you powering the XR20 via batteries or the DC power supply? Is the screen blank when you supply power to the unit by either method?

    If so, there is most likely an internal issue with the LCD screen and your product will need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Akai Pro Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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