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I’m frustrated

My MPK Mini 2 is selected in preferences but I'm not getting any signals in MPC essentials on the drum pads or when I press the keys

WHY IS THERE NO LIGHT SIGNALS IN MPC ESSENTIALS ON THE DRUMPADS OR KEYBOARD WHEN PRESSING THEM ON MY MPK MINI II ? I ALREADY HAVE MPK MINI II SELECTED IN PREFERENCES, AND IM STILL NOT GETTING ANY RESPONSE IN MPC ESSENTIALS
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  • Hey Quamme,

    Thanks for posting!

    We can verify whether your MPK mini MKII is sending MIDI data to your computer with MIDI monitoring software. A MIDI monitor will show you all the incoming data from any MIDI controllers or MIDI interfaces that you have connected to your computer.

    For testing MIDI devices on PC:
    Download MIDI-OX

    This video will get you set up quickly for MIDI input monitoring in MIDI-OX:
    Monitoring MIDI Input with MIDI-OX

    For testing MIDI devices on Mac:
    Download snoize: MIDI Monitor

    Select the MPK mini MKII as a MIDI input source in the monitor and send some data with its keys and controls. If you see data appear in the input monitor window, the controller is sending MIDI data to your computer and will only need to be configured for MIDI input in the software you're using. Please refer to your software's documentation for more information regarding software setup.

    If the MPK mini MKII is not sending MIDI data to the monitor, let's test the connection between the controller and the computer. Try connecting the controller with a different USB cable, with different USB ports on your computer, and to a different computer to see if you can reproduce the same behavior. Be sure to connect directly to the computer via USB and avoid using any USB hubs or adapters.

    If you try the steps listed above and you are still unable to send MIDI data with the controller, your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Akai Pro Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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  • I’m frustrated
    This reply was created from a merged topic originally titled My MPK Mini 2 is selected in preferences but I'm not getting any signals in MPC ....

    NO SIGNALS IN MPC ESSENTIALS ON DRUMPADS OR KEYBOARD WHEN USING MY MPK MINI II
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