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Need help getting my mpc 2500 formatted and ios updated

I've recently reformatted my mpc 2500 because it was not playing certain programs and it kept giving me a "wrong file" error message so they recommended to format the mpc and memory card and when I tried to install the mpc2500 bin. file software when doing the ios update i'm getting a wrong card error reading. I've also reformatted the card and still got the error message. Can anyone assist me with getting the ios updated please???
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  • Hello Jay,

    Thanks for posting!

    I'd recommend contacting technical support in this case. They'd be happy to gather the right info and provide the proper update assistance!

    USA & Canada
    Phone: 401-658-5765
    Hours: Monday - Friday 8:30AM - 6:30PM EST

    Phone: +49-2154-81299-20
    Hours: Monday - Friday 9:00AM - 5:00PM CET

    Phone: 44(0)1252-896040
    Hours: Monday - Friday 9:00AM - 6:00PM BST

    Phone: +5511 - 3222-6476
    Hours: Monday - Friday 9:00AM - 6:00PM BRT

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