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There is not any serial number for unlock it mpc essentials software on my registered products page

The tittle says all the problem basically:

There is not any serial number for unlock it mpc essentials software on my registered products page...just the software downloadable

How to get one???

thank you

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  • Hey ismael.arguedas,

    Thanks for posting!

    Sorry to hear that! The Akai website underwent some maintenance and there was a complication with the license codes. I suggest registering your MPK again.The code should appear. If it does not, please get in touch with our support team. They will be able to generate a new authorization code for you!

    Here are a couple of options that you could choose from:

    • Submit a Technical Support inquiry with our Technical Support team by logging onto the Akai Pro Support page. Select Software Authorization Assistance from the drop down menu.

    or

    • For quicker support, call your nearest Support Office.

    Let me know if you have any questions!
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  • Ok I confirm that when I created a new account in a official akay website (just use different email than the first account and same akay product serial number) the serial number for MPC essentials software is appear.

    Thanks Eliza! and hope this are helpfull for other people ;)
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