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Difficulty signing in to account

i cant register my product on your website because I cant sign in. I cant download the software because I cant sign in. I pretty much wasted money on your product because your website IS STILL DOWN!!! PLEASE FIX IT!
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  • Hey Zach,

    Thanks for posting!

    Sorry you're having trouble with that. The website is working here on my end. You mentioned you're you having trouble signing in. Does the page just seem to refresh itself when you submit your credentials? If that's the case, try clearing your web browser's cache and logging in again. If that does not help you, I would recommend accessing the website from a different web browser like Google Chrome or Mozilla Firefox.

    I hope that helps you! Let me know if you have any questions.
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  • I’m pissed
    I cannot log into my account to access my downloads, i tried to log in and it says welcome to the new akai login or something then it says registered users to log in. Well.... I tried to do that and it says login not correct!!!! I tried to get a new password and it said that I did that incorrectly c'monnnnnn damn!!!! so, I tried again and it said that I tried too many times to reset my password and now my account is deactivated!!!!!!!!!!!!!!! FIX THIS PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!
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