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Where is my MPC Essentials serial code?

I recently purchased a MPK Mini mk2. I used the hardware serial code to get download links to all the necessary software. MPC Essentials is asking for a separate serial number, which according to all the youtube videos I've watched, should show up by the Essentials download link. However there is nothing there. There is no serial code for me to register the Essentials software.
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  • Hey Mark,

    Thanks for posting!

    Sorry to hear that! Software authorization claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from:

    • Submit a Software Authorization Assistance inquiry with our Technical Support team by logging onto the Akai Pro Support page. Select Software Authorization Assistance from the drop down menu.

    or

    • For quicker support, call your nearest Support Office.

    Let me know if you have any questions!
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