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White noise and velocity issues in mpk249

Hi
White noise is produced in some parts of the keyboard.
And most of the keyboard is very different in velocity.
There is no abnormality in the other parts and there is no mechanical defect of the keyboard itself.
Circuit and rubber are abnormal symptoms.
Can I get a circuit and rubber under the keys of the mpk249?
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  • Hey Animalton Live,

    Thanks for posting!

    I'm sorry to hear that you are having trouble. The MPK249 should not be producing any noise or sounds itself. It seems like there is an internal issue with the unit's PCB and will need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Akai Pro Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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