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Won't register

I bought a used Akai MPK mini. i set up my account, inputed my serial number and when i went to open up the software and unlock the program it said my serial number was invalid and I haven't received a code either. How can i fix this?
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  • Hey Chris,

    Thanks for posting!

    Sorry to hear you are having trouble! Software authorization claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from:

    • Submit a Software Authorization Assistance inquiry with our Technical Support team by logging onto the Akai Pro Support page. Select Software Authorization Assistance from the drop down menu.

    or

    • For quicker support, call your nearest Support Office.

    Let me know if you have any questions!
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