Changes made in Alesis

In order to preserve the promise of transparency and open communication, the change log records changes to topics made by both customers and employees. Anyone can dispute a change by clicking the "Dispute" link and entering additional details.


  • April 06, 2018 04:19
    Chris Costa, the poster:
    Reason: removed by the poster
  • April 05, 2018 14:20
    Bill R.
    Changed reply in topic of Where is the warranty document for the Strike Kit by Bill R. to <p>Hi Paul,<br /><br />Thank you for posting!&nbsp;<br /><br />The manufacturer’s warranty on all Alesis products is one year from the date of purchase for products within the UnitedStates.&nbsp;<br /><br />If you are outside of the USA please contact the retailer or distributor in your country.&nbsp;<br /><br />• For quicker support, call your nearest&nbsp;<a href="http://www.alesis.com/support" rel="nofollow" target="_blank" title="Link http//wwwalesiscom/support">Support Office</a>&nbsp;or&nbsp;<a href="http://www.alesis.com/support" rel="nofollow" target="_blank" title="Link: http://www.alesis.com/support">International Distributor</a>.&nbsp;<br /><br /></p>I hope this helps! Let me know if you have any additional questions..
  • April 05, 2018 12:44
    Bill R.
    Changed title of Vortex 2 midi notes hang by Chris Costa to Vortex 2 MIDI notes hang.
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  • April 04, 2018 18:19
    Jelle Dittmar
    Changed reply in topic of Vortex 2 MIDI notes hang by Jelle Dittmar to I can't recall there is a Midi clock on/off button in the editor? Tried to switching DIN off, but it had no effect.
  • April 04, 2018 15:08
    Bill R. Dispute this change
  • April 03, 2018 16:22
    Nick Williamson, the poster:
    Reason: User-initiated delete from community
  • April 02, 2018 21:19
    PgR
    Changed reply in topic of Will the Pro X Hi Hat work with my Nitro Kit? by PgR to Hi. I can't believe there is so little info on the nitro pro x topic?! I also don't understand why Alesis say it won't work? Yes I know it's meant for a' better ' kit and as such can not be fully calibrated and reach it's full potential but... here's the low down. <br /> I've just hooked one up to my nitro and... it does work. Not out of the box strictly speaking as one poster put it, you will need a stand obviously but you will also need a 1/4" to 1/8" reducing jack (couple of quid) to enable you to plug your pedal lead into the hat controller. It does the same job effectively. Reads the open/ closed signal. Your original hat lead plugs into the top hat as normal. The two are connected by the hard wired lead from the bottom hat. Ok so far. What you end up with is the same functionality as the original but with a better playability feel to it. You kinda have something a bit more solid under your foot. It is easier to get a half open hat too. But.. let's not forget we're still working with the nitro module, its never going to be 100%! Splashes seem to be the same affair too. That said its only been on a day so I'll have to play with it a bit to see if I can tighten it up a bit. Speaking of which. It's probably a good idea to thread lock your top rod. It does like to spin. Ok for acoustic. Bad for edrums as your strike zone starts to bugger off round the back! Last thing to say is that it is loud compared to the original cymbal. They're not the quietest of things to start with, but now your hitting two together! It is noticeable. Truth be told, I know it's only been a day, but the jury is still definitely out at the moment. So there you have it. It's an expensive experiment but one I feel many will be wanting to try. Is it worth it? Only you can decide. And there's only one way to find out unfortunately. As a side note, not many pro x hats come up second hand. So users must like them?? And let's not forget you've got a spare cymbal now! Buy a jack lead and add it as a crash 2. Happy days. <br /> Hope this helps. <br /> Happy drumming..
  • April 02, 2018 18:25
    Bill R.
    Converted comment into reply

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  • March 31, 2018 15:39
    Jelle Dittmar
    Changed reply in topic of Vortex 2 MIDI notes hang by Jelle Dittmar to I also tried a normal 5 pin Midi cable.connecting to an Akai MPK261, same error, and then again on a Scarlett 2i4 same error.<br /> Last but not least I connected it via midi to an Alesis Vi 61, but again, hanging notea while switching channels This is not a software related thing you guys, I tried two Vortex 2's and both had the same issue. Or, it is the editor giving wrong information to it, when sending presets I had some errors getting that thing to work..
  • March 31, 2018 15:20
    Christopher, the poster:
    Reason: removed by the poster
  • March 31, 2018 06:08
    Francesco Trevisan
    Changed reply in topic of how to clean and care for the rubber surface of the Alesis Hats by Francesco Trevisan to thank you Tim, actually I am using a plastic tip set of sticks, and the issue with the pads turning white is prevalently on the ride, which in my case gets much less use. I thought that it could have been direct sunlight through the window but the ride actually is less exposed then the hat pad. I use the moist sponge after avery use but the ride just looks less "healthy", the set is practically new. I fixed the pads on my old Alesis DM6 by using a large soft white pencil eraser, you just "erase the whole surface" of the pad, but again, why should I do this on a new set?.
  • March 29, 2018 13:00
    Bill R.
    Changed title of Your Legacy products site is down (IP 67.192.162.144 gives a MySQL database error.). How can I get the latest Alesis Micron Software? by Charles Werbick to Your Legacy products site is down (IP 67.192.162.144 gives a MySQL database error.).
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  • March 29, 2018 13:00
    Bill R.
    Changed description of When I try to go to the Alesis legacy products link it returns the following - <br /><br /> Cannot connect to the database: Lost connection to MySQL server at 'reading initial communication packet', system error: 113 <br /><br /> Can you please help me get the latest Alesis Micron software? I just bought one used... <br /><br /> Thanks in advance! by Charles Werbick to When I try to go to the Alesis legacy products link it returns the following - Cannot connect to the database: Lost connection to MySQL server at 'reading initial communication packet', system error: 113Can you please help me get the latest Alesis Micron software? I just bought one used...Thanks in advance!.
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  • March 29, 2018 12:59
    Bill R. Dispute this change
  • March 29, 2018 03:37
    Barry Bynum
    Changed reply in topic of Trigger problems with mesh head on a dm7x kit by Barry Bynum to very possible any trigger will be intermittent, lose sensitivity and then eventually fail, because if it is too close to the surface over time the repeated impacts begin to disentigrate the piezoelectric transducer. the trigger . i had this happen several times with a Roland kit plugged into a dmx7 then discovered that the actuall trigger needs to be at least half inch below the mesh head, and softer foam between the trigger and the head. i did this by cutting the foam column off to about 75% of its height, gluing a transducer trigger to a slice of soft foam and placing it between the foam column and the head with the trigger facing the foam. attaching it with a good strong glue.... It has made it through about 4 hrs of hard playing with no mishits or failure..
  • March 29, 2018 02:20
    Brian Richardson
    Changed description of Hello I got my set all figured up and how I like it took it down took it somewhere to play brought it back now with even a factory reset all the volumes all the way up and with the master switch all the way up it is still way to quiet and I can hear e hitting the pads better than the sound of them idk what to do I’ve already tried factory reset and everything by Brian Richardson to Hello I got my set all figured up and how I like it took it down took it somewhere to play brought it back now with even a factory reset all the volumes all the way up and with the master switch all the way up it is still way to quiet and I can hear e hitting the pads better than the sound of them idk what to do I’ve already tried factory reset and everything and when I can hear the drum pads they are sound fuzzzy like there is a connection problem but I’ve tried connecting and disconnecting them .
  • March 28, 2018 16:26
    Bill R.
    Changed reply in topic of Is there any way to get my Photon 25 to work on Windows 8? by Bill R. to Sorry, it appears the legacy pages aren't working on our website. I apologize for the inconvenience, and will let my web team know. In the meantime, you can use <a href="https://drive.google.com/open?id=1WpIlsgJssGcN6thrMgboWgAtOE5sMabC" rel="nofollow" target="_blank" title="Link: https://drive.google.com/open?id=0B_9DPol5nC-lMGduemZuMXZZaWs">this link</a> to download the software..
  • March 28, 2018 16:17
    Bill R.
    Changed title of can i use regular drum heads on my strike kit by Jeremy R to Can I use regular drum heads on my Strike Kit?.
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  • March 28, 2018 14:29
    Bill R.
    Changed title of burst kit kick and hi-hat pedals giving double beats by Paul Hunt to Burst Kit kick and hi-hat pedals giving double beats.
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  • March 27, 2018 19:24
    Bill R.
    Changed reply in topic of HELP!! Extremely bouncy bass drum! by Bill R. to John, please get in touch with your <a href="http://www.alesis.com/support" rel="nofollow">nearest Support Office</a> for assistance over the phone with your bass drum. Their contact information is listed on that page..
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