• Is there any way to learn the serial number once it's rubbed off?

    The placement of the serial number is right where it has the most contact with ones body and mine was rubbed blank within two weeks of having it. Is there anyway to figure out the serial number once it's rubbed off? (2014-12-13)

    Products: Vortex

    Tags: serial number

    · Answered · 3 replies
    • … it sits against my hip. The information below it is inset and untouched, but the serial number is flush with the surface and was blank within the first … Guide, but that's just a staple bound black and white copy with no custom printing specific to my Vortex … (2014-12-15)
  • where do I find the serial number of the Vortex Wireless?

    (2014-09-11)

    Products: Vortex

    Tags: vortex, wireless, serial number

    · Answered · 1 reply
    • serial number is located on the back of the Vortex Wireless. It starts with (21). See below. If you're looking for help on how to receive a promotional coupon for up to $50 … (2014-09-11)
  • Where is the serial number on the Vortex Wireless?

    trying to register my vortex (2015-11-17)

    · Answered · 1 reply
    • Hello David, Thanks for the post. I'd like to help! The serial number should be located on the bottom of the Vortex Wireless. It starts with (21). Please locate that under your Vortex Wireless. (2015-11-18)
  • Vortex Wireless 2 USB receiver -recognition problems Macbook Pro (Mojave 10.14.5)

    … editor to pair the new receiver to the Vortex keyboard it asks me to enter the serial number on my new USB receiver. But my new USB … " - it has letters of the alphabet - so the editor will not let me enter the new serial number. Have I bought the wrong USB receiver? Perhaps more critically … (2019-05-27)

    Tags: usb receiver, bluetooth, serial number

    · 2 replies
  • I loaded the wrong firmware on my Vortex Wireless. What should I do?

    … feature of my keytar is not working anymore. B) I am not able to run Vyzex Vortex on my macbook pro 15", running Yosemite … patches", and then crashes. Please send me a solution for the same. C) The serial code which is to be used to download the SONiVOX Vortex I software is not working. When i enter it into the Promo … (2015-01-19)

    Tags: wireless not working, vyzex crashing, sonivox vortex i not downloading

    · Answered · 31 replies · 6
    • … software correctly because your computer is not reading your Vortex Wireless, due to you not loading the correct firmware onto it. This … load the correct firmware. C.) Alesis support can also assist you with your serial number to download the software. Good … (2015-01-21)
  • Vortex - Can't download Vyzex Vortex software

    When prompted, I enter my name, email and serial number - it won't do anything when I press the download button. I've tried this on two different computers, using different browsers. Please help. (2013-12-09)

    Products: Vortex

    Tags: vyzex, vortex, software, download

    · Solved · 13 replies · 6
  • How do I download the included SONiVOX Vortex-I DVI software?

    How do I download the SONiVOX Vortex-I DVi software? I purchased the vortex wireless and this software is supposed to be bundled. But, I can't, for the life of me, locate a link to download. Please Advise... (2015-11-18)

    · Answered · 24 replies · 5
    • … How do i start my VORTEX WIRELESS. I am unable to download the free virtual vortex synthesizer with my product serial number. Also can i play my keytar just by connecting the USB … (2016-04-07)
  • Presets not sending to my Vortex Wireless 2

    … alesis vortex wireless 2, i dont think its sending the preset from the computer to the controller even though it says it is. im trying to turn the ribbon controller to return … (2018-07-11)

    Products: Vortex Wireless 2

    · In progress · 5 replies
  • Alesis Vortex - Cannot Fint Vortex Option for Control Surface on Ableton Midi Sync

    … .com/alesis/to... I also replied and stated: "I've followed all the steps in the instructions set out above however there is no option to select the Vortex for a Control Surface. I am able to select … ) for Input and Output." QUESTIONS: 1) Why can't I get the control surface for Vortex to appear like in your tutorial video: https://www.youtube.com/watch … (2013-01-23)

    · Answered · 20 replies · 5
    • Should my "Ableton Lite: Alesis Edition" CD ROM have come with a serial number? or do I enter the Vortex's serial number when asked for it? Because there is no verification number to install the ableton lite cd that came with my Vortex. (2013-09-27)
    • Should my "Ableton Lite: Alesis Edition" CD ROM have come with a serial number? or do I enter the Vortex's serial number when asked for it? Because there is no verification number to install the ableton lite cd that came with my Vortex. (2013-09-27)
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