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Air Hybrid refuses to activate

I just installed Air Hybrid for my Alesis Vortex Wireless 2 keytar, but when I want to activate it, it says the code redemption limit has been reached, please enter a different code...
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  • Hi Dominique,

    Thanks for posting.

    Software authorization inquiries cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Software Authorization Assistance inquiry with our Technical Support team by logging onto the Alesis Support page. Select Software Authorization Assistance from the drop down menu.

    or

    • For quicker support, call your nearest Support Office.

    Let me know if you have any questions!
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