alesis compact kit 4 Sudden off

Hi I got a problem with my alesis compact kit 4. It suddenly turns off every time I turn it on and start hitting the pads, can you kindly tell me what's the possible problem?
I already try changing the supply, but same thing happens.
1 person has
this problem
  • Hi,

    Thanks for posting. Sorry you're having issues with your CompactKit 4.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.


    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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