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Alesis Hi Hat Pedal's Inconsistency (Samplepad Pro)

Hello guys,

Just got my Alesis Samplepad Pro but having some trouble calibrating/ getting consistency from the plugged in hi hat pedal (also Alesis). The closed hat sound doesn't always trigger and the volume is quite erratic - loud noises from soft presses and soft sounds from firm ones.

Can anyone help or point me in the right direction?
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