Alesis M1 Active 520s

Recently one of my speakers has lost all high end and just sound real low and flat.
They approx 5 years old, never been red lighted or mistreated.

I tried to open them up to see if any caps have blown or fuses are needing replaced. How do you open these monitors up?

Any ideas, solutions, diagnosis?

Please help if you can

Thanks
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  • Hi Stu,

    Thanks for posting. Sorry you're having issues with your M1 Active 520s.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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