Alesis Nitro Headphone jack and AUX in disrcepency

Hi there, I am a beginner and recently purchased the Alesis Nitro, pretty cool but something doesnt seem right. My headphones are very quiet. I have to turn them very far up to drown out the sound of the pads, this results in a fuzzy background sound from the headphones as well. I have turned up the kit and pad volumes to max and this doesnt help. Meanwhile the aux in is super loud and would blow my ears up if the source volume is more than absolute minimum. I have not had a chance to hook up to a drum amp yet. Help please.
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  • Hi Ryan,

    Thanks for posting. 

    What type of headphones are you using with your kit? Some manufacturer's headphones, such as Bose or Beats, have a remote or microphone on the actual cable itself. Because of this, those cables will often have 3 rings on the tip of the plug. This is what is known as a TRRS connection. If you're using headphones like this, you will need to pull the plug of the headphones out slightly in order for the audio to sound as normal.

    Try this out, and let me know how it goes!
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  • Hi Bill,

    Thanks for the response. I have tried a few pairs of headphones. A Bose pair as well as a Sony pair do not have microphones or remotes and and are actually quite quiet compared to a pair of earbuds that does have a remote (I dont want to use them though as they kinda suck). I still have to have the volume at 3/4 to stay louder than the pads. Is this normal? I also find it odd that when I hook my laptop up to the module I have to keep the laptop volume on the absolute lowest level to not blow out my ears. I figure this is because I have the volume on the module turned up so high to make up for the quiet headphone output. There is also an audible fuzzy humming through the headphones when not playing. Is this normal?

    I have tried restoring factory settings to no avail.

    Thanks for your help,
    Ryan
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  • Sorry you're still having issues, Ryan. Let's have you get in touch with your nearest Support Office to help you out with this one-on-one. They'll be able to help you with determining whether or not this is hardware-related. Log on to www.alesis.com/support to contact Technical Support. You can find their contact info on that page. 

    Good luck!
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  • hello i just bought the nitro kit and also having trouble attaching the headphones . Can i attach my normal iPhone headphones to the kit in the aux cable ?? please help me regarding what kind of headphone will be compatible with the kit thanks
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  • My issue is that I think my headphone input jack is defective. I’ve tried three sets of earphones and I have to jiggle the plug and when I finally get it to play in both ears it will fuzz and buzz when I play. Very frustrating!
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  • David, that stinks, I hope they fix it for you.
    My problem was largely reduced when I bought a pair of alesis headphones for e drums (~$50) they do have a decent amount of passive noise cancelling but I feel like the sound output with the drums is much better than the previous pairs I had tried. Doesnt sound like this will fix your problem but just wanted to throw this out there.
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  • Hi there. I found this post as I have also been having the same issues. Yesterday I managed to fix it by pulling the aux in jack 1mm out of the input. The sound is good now this way. I'm using bose headphones so I'm wondering if that is the issue. Will check my headphones jack to see if it is 3 or 4 rings. Thanks for the comments! Very helpful.
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