My Q49 does not seem to be passing MIDI information correctly.

two notes sound the same.
Example: D6 sound like D6 and D#6 at the same time.
Is it a problem of the keyboard?
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  • Hello,

    I'm sorry to hear about your problem. I'll be happy to help!

    Does this happen with multiple plugins? Have you tried with different USB cables, ports, or different computers?

    Let's run a test to see if the controller is sending MIDI data correctly. You can use MIDI-Ox (Windows), or MIDI Monitor (Mac). These programs will let you know what MIDI information the keyboard is sending.

    Let me know how it goes!
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