I’m sad

alesis qs8 titles on screen are all garbled

THe keyboard seems to be playing ok, I just can't read any of the titles of the sounds so it is hard to know what sound number it is to be able to replicate or switch back and forth. I have used the 0 and 3 keys while turning on the keyboard but it doesn't fix the readout.
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  • Hi Tammi,

    Sorry you're having issues with your legacy QS8.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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