Alesis Sample Pad display doesnt loading

When i load full 8 kits to this device, it begins lagging. Display doesnt loading. Just turn on blue screen. That all. If ill waiting 10 min, and turn on pad one more time, it maybe works. Maybe not. 

And switching  between pads so slowly.

Each sample takes less than 3 mb. Device lagging with and without SD card.

The device works very bad and can lagged at any time. 

Can i reset this device? 

Sorry for my English, ill hope u got and help me.
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  • Hi Dmitry,

    Sorry you're having issues with your SamplePad.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.


    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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