Alesis SR16 Aux L/R not working

Just unboxed an my SR16, however I seem to have issues with Aux L/R not giving out any sound. The other three outputs (Main Left & Right and Headphones) all work, yet I get nothing from the Aux. Is this an issue with the unit or am I connecting it wrong?
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  • Hi Josh,

    Sorry, must've missed this one ;)

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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