I’m frustrated

Alesis Strike kit issue

Hi, I have a 6 month old Strike kit, unit turns itself on by itself when alone. Also Hi hat will double and triple trigger in closed position on any kit? Tried many different troubleshooting to no avail?
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  • Hi Frank,

    Thanks for posting.

    What all have you tried for troubleshooting?

    If your kit is powering on by itself, this is obviously a problem that would likely require service.

    Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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