I’m frustrated

Alesis Strike Pro V1.4 Hi-Hat trigger issues.

So I know the strike pro hi hat has a lot of controversy about it. Personally I have gotten the "chick" sounds to work fine, and get pretty consistent open and close sounds while playing. However, I cannot seem to get a consistent half open sound. When I play half open and even sometimes fully open, theres these strong cut sounds between the edge and the bow. (A little hard to explain). Basically you will hear the sound of the open bow, then a really hard almost artificial cut to the edge sound. Not sure if this is a trigger issue or can be fixed in the module, but I just bought the kit a few days ago. Anyway, I've done all the washer tricks and they've solved other issues but not this one.
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