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Alesis V25 - Nothing happens when I plug it in

Alesis V25: Nothing happens when I plug it in.

Is there something I'm supposed to do when first plugging this unit in? None of the lights on the synth turn on, there is no "device connected" sound that's played on Windows and I can't find the synth in "device manager".

Is this just a dead unit or do I have to do something particular when I plug it in? (tried multiple USB ports)
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