I’m gutted

alesis vi49 not sending midi

ive just received a alesis vi49 ive plugged it in and the usb drivers have installed themselves,the lights are all on and seems to be ok.

but if im trying to use it with Cubase 7.5 or use it with any standalone synth its not working,its showing up in the midi settings and I can choose it but if I press any keys or pads no sound is sounding and no midi is being shown being received..

I hope someone can help ...thanks
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