VI61 keyboard and beatpad problem

Alesis VI61, when Im using my keyboard with ableton and load an instrument all the keys and beatpad work but the last 12 keys on the keyboard are being taken over by the beatpad its like the keyboard skips an octave or that octave or range of keys is swapped with the beat pad. hellp?
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  • Hi Cole,

    Thanks for posting.

    I'm afraid I'm not quite understanding the issue you're experiencing. Can you please provide me with some additional information?

    What plugin(s) are you using with your keyboard? Have you tried using different ones and do you experience the same issue in each? Have you tried replacing your USB cable to confirm your cable isn't bad?

    Let's have you run a test to see if your controller is sending MIDI data properly.

    MIDI-OX - PC - http://www.midiox.com/

    In addition to the test below using MIDI-OX, you can also use Send SX (Windows). This program will let you know if and what MIDI information the controller is sending.

    **Before you run MIDI-OX connect the MIDI Controller and power on.

    1. Download and install MIDI-OX.
    2. Run the MIDI OX application.
    3. Select the Options menu and select MIDI Devices. Make sure to select MIDI inputs and MIDI Outputs for the MIDI controller, in this case, the USB Audio Device and click OK.
    4. Select the View menu and select Input Monitor. The field type, Data1, contains the CC information. Test the functions of your controller in the monitor.

    MIDI Monitor - Mac OS X - http://www.snoize.com/MIDIMonitor/

    What is it MIDI Monitor? MIDI Monitor is a free utility for Mac OS X which displays MIDI signals in a variety of formats. It can watch both incoming and outgoing MIDI streams and can filter them by message type and channel. Musicians will find it handy for tracking down confusing MIDI problems. Programmers can use it to test MIDI drivers and applications. MIDI Monitor is free to download and use.

    1. Download, and Install MIDI Monitor.
    2. Open MIDI Monitor.
    3. Click on the Sources tab to view MIDI devices. Confirm that your USB/MIDI device is listed.
    4. Once you confirm your MIDI device is connected and listed. Play any key(s) on your keyboard/controller to confirm each button or key is sending data to your computer. If your device is working you will see a message with data like below. The device is not sending data you may have a hardware issue.

    Try this out and let me know how it goes!
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  • my controller is sending midi outputs, and I have tried different plugins and what not. the problem is that the last 10 keys are being swapped with the beat pads. its like the last 10 keys go down 2 octaves from where it cuts off and the beat pad is at the correct beat pads are at the correct octaves of where the last 10 keys should be.
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  • its like if I hit the key B2 that key is actually playing B1 and one of the pads on the beat pad is assigned to B2 and so on and so forth for that whole octave.
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  • so its a 61 key keyboard but the plugin is detecting it as 77 key keyboard because of the 16 pads on the side and the last octave on the keyboard is being swapped with pads, I used a plugin that showed this happening.
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  • Thanks for the additional information. It sounds like this may be a potential hardware issue with your keyboard. Let's have you get in touch with our Technical Support team for one-on-one assistance over the phone. Log on to www.alesis.com/support to contact the Technical Support team. You can find their contact information on that page.
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