I’m frustrated

Alesis QX49 Error Update v1.05

Hello Guys.
I Bought a Alexis QX49 and im having problems with the "Sustain" ,tried to Update to Version 1.05 but after i turned off and then on (when the trigger pads go red), im getting a error message, cant update! i tried several times and always get stuck there,after i turned back on the keyboard pads and "advanced button " stay red
Thank You.
P.S i attached a screen picture about the error message...
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