Attn. Chris Randle or someone as good Can't load my samples into Alesis Pad

Hello all,

I followed a string of comments with the same problems. I did everything that one is supposed to do as far as formatting WAV files that the directions and Youtube trouble shooters and the Alesis site said to do. My card won't read on the sample menu. I've used brand new cards that work fine when I load samples from my computer but they don't read at all. These steps have been repeated ad nauseum.

Then I came across a string of comments that mentioned the factory reset. How can I do this. Please communicate the steps as if speaking to a child -thoroughly and with patience and not missing any steps, however obvious.

Thanks,

Mark Kirby
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