Command Mesh Kick is less/non-responsive

Hi, I've had my kit for about 6 months. Everything has been great so far until about a month ago. The kick response has faded. I figured it would be a loose contact mic pad that slipped, but it's pretty sturdily in place. If I hit the mic directly, it responds, but this is obviously not the way it's designed to work. Has anyone encountered this before? I saw one other post that seemed like a problem out of the box. If it's something I can just move back into place, I'm happy to do it.
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