Command Mesh Kit Snare Drum Pad Fault

Hi guys,

I've had my Alesis Command Mesh kit for just under a year and the snare trigger pad has stopped working. It's dual zone and the rim part is still working fine, but the centre pad has no feedback at all.

Can anyone help?.

Thanks.
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  • Hi Ollie,

    Sorry you're having issues with your Command Mesh Kit.

    It sounds like you may need to replace your snare pad. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alesis Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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