Contact Problem transactive wireless AUX Input. Replacement?

The Connector for the AUX Input is worn out. Is it possible to open the device to replace it? Or are there any other ideas for my Problem?
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  • Hello,

    Thanks for posting. I would like to help you out. It sounds like your Alesis product will need to get serviced or you can contact our parts department for a possible replacement part. To help you out, please contact our technical support team located near you.

    Alesis World Headquarters (United States Office)
    Support Contact: 401.658.3131

    Alesis UK LTD (United Kingdom Office)
    Support Contact: +44 1252 896040

    InMusic GmbH (Germany Office)
    Support Contact: +49 2154-81299-20/-25

    Alesis Japan Corporation (Japan Office)
    Support Contact: +81-3-6277-2231

    Alesis South America (Brazil Office)
    Support Contact: +5511 - 3222-6476
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  • Hi,
    I contacted Alesis Support and they told me to send it for repair to my retailer. So I sent it to them and got 2 weeks the speaker back with a new AUX connector installed. Thanks for the help!
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