I’m annoyed

Crimson 2 snare problems

Crimson 2 Snare trigger problems. Three months in and my snare is acting very weird. I took the mesh off and looked inside and everything looks normal to me. Wires seem ok, no broken plastic etc etc etc. The sound if I hit in the middle of the snare sounds like it has a phaser effect on it. It is missing hits and I've tried everything including factory settings. I also used my floor tom with the same snare setting so I know it has something to do with the snare. I've put an email in but haven't heard anything but they have one more day before I call. Anyone else having problems like this? I'm starting to regret this purchase. What's the warranty on this product anyway?
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