Crimson II hi-hat not triggering correctly in DAW

I just purchased a crimson ii brand new. I purchased the kit with the sole intent of recording direct in my DAW via MIDI in Steven Slate Drums. My issues is. The kit is triggering everthing correctly except the hi hat. It will only be closed, and does not not respond to the opening or closing of the hi hat pedal. It works fine when playing the kit through the brain but it’s not differentiating different midi notes into my daw based on opening or closing the pedal. Please help!!!! I’ve searched and spent hours trying to solve this problem.
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  • Hi Andy,

    Thanks for posting. 

    Have you tried using your Crimson Kit in a MIDI Monitor to see what MDI data is being sent from the module? This will help to determine if this is more of a hardware or software-related issue. When the hardware is connected to this software, you will receive a message from the MIDI monitor every time you trigger something on the hardware. If you do not see a response in the MIDI monitor, then the device that is connected is malfunctioning. Please test this in a MIDI Monitor so we can narrow down whether this is a hardware issue or a programming issue.   I have included links to some great MIDI Monitors, as well as some instructions, below. 

    MIDI OX (Windows) 

    1. Go to the MIDI-OX website here. 

    2. Click on the link Download: MIDI-OX *latest version*.  

    3. Click on the Download link next to MIDI-OX *latest version* to download the installer. 

    4. In your download folder, execute the file "midioxse.exe" and install the application. The program will be installed in C: > Program Files > MIDI-OX 

    5. Make sure that your controller is powered-up and connected to your system, then launch MIDI-OX from the program directory. The main area will display an empty Input Monitor window. You can also access it via the View > Input Monitor menu. 

    6. From the Options menu, select MIDI Devices. This will display a new window where you will see the name of your controller in the MIDI Inputs panel. Click on it to select it and then click on OK. 


    MIDI Devices

    1. Once you have returned to the main area, press / turn a control on your MIDI controller. If MIDI OX displays incoming MIDI data, your controller are sending MIDI events correctly into the system. In the example below, we have turned the jogwheel of our controller which will generate MIDI events of the type Control Change. If you were to press on a button instead, with most MIDI controllers the Input Monitor would display events of the type Note On / Note Off. Other types of MIDI events are possible depending on the specification of your hardware controller. 


    Input Monitor

    1. If MIDI-OX is not displaying any output from your MIDI controller, please contact the manufacturer for further guidance. If the data is received correctly, please check your software configuration for potential MIDI routing and mapping issues. 


    MIDI Monitor (Mac) 

    1. Go to the MIDI Monitor website here. 

    2. Click on Download to download the latest available version of MIDI Monitor. 

    3. Go to your download folder and double-click on the .zip file. 

    4. Open the extracted folder where you will find the application. You may move it to your Applications folder. 

    5. Make sure that your controller is powered-up and connected to your system, then launch the MIDI Monitor application. The main area will display a new MIDI Monitor document with an empty MIDI Monitor window. 

    6. Make sure that the MIDI Sources option in the Sources section is checked. If you have connected more than one controller to the system, you can check / uncheck the boxes for each individual controller. In the example below, only one controller is currently connected to the system. 

       Sources

    7. If MIDI Monitor shows incoming MIDI data, your controller is successfully sending the messages to the computer. In the example below, we have turned the jogwheel of the controller, which in this case sends MIDI In events of the type Control Change. If you were to press on a button instead, with most MIDI controllers the Input Monitor would display events of the type Note On / Note Off. Other types of MIDI events are possible depending on the specification of your hardware controller. 

      MIDI Monitor

    8. If MIDI Monitor is not displaying any output to the motion of your controller (or element of your controller) you may contact the manufacturer for further guidance. If the data is received correctly, please check your software configuration for potential MIDI routing and mapping issues. 


    Let me know how this goes. 
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  • Hi Andy
    Did you get it to work?
    -and did if it did can you share the preset? Iv been looking for presets for slate-crimson2 for some time now.

    /Erik
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  • Hi. I’m actually still having a problem. Best I can do so far, is use the default ssd4 mapping for the Alesis dm10, go I to the custom mapping page in slate, and drag the midi cc note to midi note number 08.
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  • It didn't help :/ I have a brand new set and I can't get the hats to work well with any plugin.
    • As info, I contacted Alesis directly regarding this and they were less than helpful. Customer service basically sent me a summarized version of the users manual and then stopped replying to my responses. I am not familiar with kontact or logic, but in slate drums, I had to figure out where to put the hi hat “cc” note in the custom mapping section. I will say that in ez drummer and perfect drums, I haven’t really had an issue with the hats not working. But they still don’t seem quite right. I think the crimson ii brain doesn’t send out as much midi information as other and even MUCH CHEAPER e kits. Fairly sure you get a sloshy closed sound. Or an all the way open sound. I’ve been unable to obtain the tight closed hi hat sound in any softwares. Seems the hats are either all the way open or sloshy closed. Overall, disappointing considering what I spent on mine, as I see kids on YouTube with 500.00 Yamaha e kits having zero isssues. This thing would have been boxed up and sent back to guitar center if it wasn’t such a pain in the ass to tear down and I’ve thrown the boxes out.
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  • I contacted Slate and have booked a meeting next week with their support. I'll post the solution here if we can fix the problem:)
    • Something worth mentioning. Another issue I encountered seems to be unique with the Crimson inside of slate drums is that all the hits sound very robotic. There are no dynamics to them. No matter what I do on the brain or what I do inside of the velocity settings inside of slate, All of the recordings I do sound extremely robotic and fake. I have not encountered this problem with all the other software it works flawlessly such as easy drummer and superior drummer. I also highly recommend a program called perfect drums. Depending on your intended usage I found the software to not only sound better than all the rest but extremely user-friendly. If you do fix your problem with slate please share as I am at my wits end with this program
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  • Hey man - I'm in the same boat! I just bought a brand new Crimson II and get can't the hi hat to work in Logic Drum Kit Designer, or Kontakt Studio Drummer. May be returning this to Guitar Center if I can't figure this out.
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    • But if it's a hardware issue then why does the kit work perfectly in EZDrummer 2?
    • It makes sense that the hi-hat will send changing values as the pedal is pressed and depressed, because hi-hats can be played closed, open, and of course anything in between. The changing values are just the module telling the software exactly how "open" the hi-hat is at a given moment, so it all sounds right to me.

      I'll upload a picture of MIDI Monitor when I use the hi-hat pedal. "Note on" and Note off" make sense, and the values between 0-127 make sense, and aftertouch being triggered makes sense. My problem is that I don't know how to set SSD4 up to utilise any of this data.
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  • (First image came up sideways so I deleted it. Here's a less neck-crooky one)
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  • I’m frustrated
    Ok, not sure how to share my .iom file with everyone for Steven Slate, but I'll tell you what I did. It's not perfect because the closed hat is still triggering 1/4 open, and I can't do consistent clicks with my hat foot :( But It's a step in the right direction.

    MIDI Mapping, DM10 MIDI profile, then in View Notes:

    - Drag "D0 SSD 4.Hi-Hat ST Vintage Hat CC Note On" to G#-2.
    - Drag "G# SSD4.Hi-Hat ST Vintage-Hi-Hat Clamp" to A#-1.

    Not a perfect functioning hi-hat but it'll give you the basics. If anyone has figured out how to get a fully closed hat sound as well, please take five minutes to create an account and tell us. I can get a closed hat, but then the pedal doesn't open at all, so a working pedal with crappy closed hat is the lesser of two evils.

    For any other kit elements you want moved, find them and move them too. If you hit a pad on your Crimson you'll see the corresponding key light up red in the View Notes window (so you don't even need MIDI Monitor for this). That's how you know where to drag the pieces to.

    Override your save after every successful move of a piece, that way you can drag things around to your heart's content without fear of consequence.

    Also, if you do just want to put something back, they've kindly labelled each type of trigger/sound with its default key.

    It's awesome that SSD4 has this functionality, otherwise I'm not sure what we Crimson 2 owners would do. Now I just need to figure out how to make Battery 4 work...

    And Bill, if you fancy bringing some colleagues in to help us figure this out that'd be sweet. The thread has been open for an entire month. Can someone at Alesis take half an hour out to plug one of your own kits into a computer and tell us what the fix is for this? I love the kit but this is ridiculous.
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  • We couldn't fix the problem with the slate support. We tried it for like 15-20min, Slate answer was:

    "Ok Erik we will be sending the info to our developers
    And I will respond to your support ticket as soon as possaible
    Thanks for your patience
    We will get this issue sorted for you
    We may need to create a new map from our devs"

    So now I'm just waiting for them to contact me again but the problem has reached the right persons and I hope that we can get a good patch from them soon.
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  • I’m pleased with myself
    >>>> SOLUTION FOR STEVEN SLATE DRUMS 4!! <<<<

    Figured it out! I was so close before!

    Map Converter > Load Conversion > use Alesis DM10 > View Notes then...

    (read these names carefully, especially the notes at the start of the titles).

    TO FIX HI-HATS:
    - Drag "A#1 SSD 4.Hi-Hat ST Vintage-Hat CC Note On" down to G#-2
    - Drag "G#1 SSD 4.Hi-Hat ST Vintage-Hi Hat Clamp" down to A#-1

    TO FIX RIDE EDGE:
    - Drag "B2 SSD 4. Ride ST Custom 22-Ride Edge" to B2.

    TO FIX 2ND CRASH (because otherwise it's just a second trigger for the first crash):
    - Drag whichever crash you want over to A2 (I chose the splash on F0) and dump the other crash on an empty slot.

    Then Save Conversion as Alesis Crimson 2 and set it as default in the bottom left.

    Have fun!

    Now if anyone has a fix for Battery 4 that'd be sweet!
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  • Dan oh NICE! Do the choke on the crash work?
    One more thing, can't you share your preset? :)
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  • I’m pleased with myself
    Oh and move the 12" tom onto B1 otherwise you'll be triggering the 10" with both rack toms.
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  • 1
    Hi Erik!

    Yep, all chokes work. If you still have trouble with them for whatever reason then just squeeze them while scrolling the View Notes page to see which key they are, then find the relevant chokes and drag them to that key.

    I can't find a way to upload the preset file onto here. Do you know of any good file hosting sites that'll let me put it up there permanently?

    Otherwise, if you follow my instructions, it'll literally take about 3 minutes for you to do yourself!

    Plays like a dream now. Woohoo! Finally able to go through it trying everything out. If you need any other help, gimme a shout.
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  • Dan thats amazing!

    You can use dropbox and share the link here, or e-mail me the file and ill upload it so that everyone can take use your success :)
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  • Let me know if you can't access it and I'll email it over so you can upload it properly. I'm not the best with Dropbox.

    Oh and Erik, send it over to the guys at Slate as well to save them some work!
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  • Well the file almost worked:) The hihat works when its shut, but when its open it just a tom sample) maby somethings wrong with the export?

    And yes, ill send the file when it works for me and ill give you the credit you deserve Dan:)
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  • Oh no! I just downloaded it and tried it and it worked fine for me :-S

    Which tom is it that's sounding? Look at the graphic on the Construct Kit tab and check. Then, say it's a 12" tom, look for the 12" tom back in the View Notes list. Once you find it, drag it away from wherever it is to a random place and see if that solves the problem!

    I really don't get how that preset could have come up differently on yours! What a ball ache.

    I'd love to have created a problem-ending preset file because it'd be useful for Slate and Alesis, but assuming I haven't, try following the instructions I gave above to create your own. That HAS to work!
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  • One last thing is to check to make sure all your kit parts are wired up to the correct cables from the Alesis' cable snake. Obvious, I know, but worth checking!
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  • This is just really weird...
    my set has 3 toms.
    Hihat (A#1) open and tom1 (D2) has the same sound but not the same midi notes
    tom 2 (B1) and 3 (A1) are the same in sound to.

    When I just use the Alesis preset I get the toms right but not the other things you now fixed.:(
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  • Dan it works! I had to reset my drums! Hihat works! Toms to:)
    But the Hihat still sounds a bit odd, maybe slate can fix the last thing?
    Ill send the preset to them and tell them all about this thing:) Good job man!
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  • Yes! couldn't put my finger on it at first but when I tried to work the footer on the hihat it didn't work as I should, I didn't do anything:)

    Im not sure if you noticed that the snare and toms sound like the velocity is on max all the time?
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  • That's good news about the preset.

    The only thing I'm finding with the hi-hat is that I can't do that move where you stamp it and let go in the right way to get an open hat kinda sound, but all done with your foot. But I'm not a jazzer and don't find myself ever doing that, so I haven't tried to figure it out yet.

    Yeah the whole plugin has a super compressed kinda vibe to it. It doesn't feel quite like everything's on max velocity, but it feels like the plugin just has a really tiny dynamic range. Not sure if that's Slate or Crimson being weird though. Try turning the sensitivity down on the Alesis module. I set all the toms and the snare to 5.Still not very dynamic, volume-wise, but it opens up the different timbres.
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  • I found a cheap workaround that at least gets the open hihat and hihat pedal hits to work. But no luck with striking the hihat with pedal closed, anybody please respond if you find a solution.

    All I did was change the midi notes on the drum module, here is how:

    On the Crimson II advanced drum module
    "MENU" button
    "DOWN" button to highlight "TRIGGER" option, and hit "ENTER" button.
    "DOWN" button to highlight "MIDI NOTE" option and use the left and right arrow buttons to change the midi note number.
    Strike the hihat pedal with your foot and change the number to "44"
    Strike the hihat cymbal and change the number to "46"

    This worked for me using Logic Pro X Version 10.4.1, hope it works for anybody else struggling with this issue!
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