I’m frustrated

CUBASE LE installation

I recently purchased the Alesis Multimix 4 usb Fx mixer. I do a solo gig, and I know I'm going to be very happy with the unit, it's exactly what I needed. That said, here's the deal. One of the selling points was the free download of the CUBASE LE software. Now, I am not the brightest bulb tech-wise, but I'm not the dimmest either, but this was the most ridiculously difficult installation I've ever encountered. a 25 digit code to start, a 32 digit code later, and then no go because no "license" ever showed up. After installing, uninstalling, reinstalling, I gave up. I never got this "license" to be able to finish the installation. Not the end of the world, I'll use another program to record, I just want to point out the problem. As an amateur musician, I probably don't need a program that complicated anyway. Thank you for reading my rant, Dave Kerska
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  • Hi Dave,

    Sorry you're having issues with the Cubase installation. I'll be happy to help!

    Follow these steps to authorize the included Cubase LE software:
    1. Install Cubase LE 

    2. Make sure that your computer has a working Internet connection. This connection is necessary to activate the license because the eLicenser Control Center (eLCC) needs to register with the license server.

    3. Make sure that you have the latest version of the eLCC installed. Click here to download.

      how to Cubase auth0

    4. Open the eLicense Control Center (eLCC) software and make a note of your Soft-eLicenser number.

      how to Cubase auth9

    5. Create a user account in the MySteinberg area. If you already have one, please go to step 7. Click here.
    6. Check your email and activate your user account by clicking the link in the confirmation email.

    7. Log in to your MySteinberg account, and click on Add software.

      how to Cubase auth7

    8. Choose your version of Cubase LE.

      how to Cubase auth8

    9. Copy and paste the authorization number from the e-Licenser into the webform.

      how to Cubase auth11

    10. You will receive an email containing the activation code.

      how to Cubase auth4

    11. Launch the eLicenser Control Center software. Click the Enter Activation Code button to download the license for your Steinberg product to the Soft-eLicenser. Now enter the required activation code into the corresponding field. Follow the instructions on-screen to activate the software.

    Let me know if you have any additional questions. 
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