Distortion on brand new DM10 module

Purchased a brand new DM10 Studio kit, and every kit on the module sounds distorted and unclear. Even when I play an iPod through the AUX input it sounds distorted. If I output through MIDI into my Mac running Logic Pro using the Logic kits it sounds great, so the pads are triggering OK.

Have I missed something or does the module have a fault straight out of the box?

I have done a system reset, initialised all kits, sequences, and trigger settings, and now done a software update but still get a distorted sound from the module.

Any ideas, or should I return the unit for a warranty replacement?
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  • Personnally speaking I had an amp I was using that could not handle the bandwidth of the sound coming from the module.
    Does it sound distorted while using headphones?
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  • Hello,

    Thanks for posting. Ensure that you are using the following 1/8" to dual RCA cable below to connect to your DM10 module's AUX IN with your iPod.



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  • I get the poor sound and distortion running through very good quality headphones, also tried it through an amp, same thing. My iPod cable is the same as the one pictured above connected to the AUX input pictured above.

    Because it's happening on every kit, as well as anything connected to the AUX input, I'm thinking the module has a fault. Basically any sound coming from the module is poor and distorted.

    Running MIDI into the mac with the same headphones is good, so I can record OK, which is why I bought the kit, but I would like the sound from the module to be useable as well for practising, since it is a brand new product.
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  • Thanks Mick & Chris, The headphones I was using had a 1/8 plug and I had a plug adapter to allow it to go into the 1/4 headphone socket. I tried another set of headphones with a 1/4 plug and all the sound problems and distortion were resolved. The kits and AUX input are all clear now, very happy.

    Thanks Chris for putting me onto the idea that it could be a cable issue. I've never had a problem using plug adapters before.

    Still getting quite a bit of crosstalk, but that is covered in the user manual, so I should be able to sort that. Time to start playing with my new toy.
    • Hello,

      No worries. Review this guide below regarding Optimizing Crosstalk Settings

      First, disable write protection so that you can save your changes:
      To turn write protection off:
      1. Press UTILITY.
      2. Press SYS (F4).
      3. Press O/S (F3).
      4. Press MEM (F4).
      5. Press VALUE DOWN or move the VALUE DIAL counterclockwise until the "WriteProt" field says "OFF."
      6. Press DRUM KIT to return to the main page.

      Crosstalk:

      Every time you strike a pad, the whole kit vibrates. Vibrations travel through the kit rack and can sometimes trigger other pads. This tendency is known as ‘crosstalk’, and due to the physical nature of drums, it is unavoidable (even on an acoustic kit). The DM10 Module comes prepared with a “Crosstalk” (or ‘Xtalk’) setting. A more accurate description of this setting would be “Crosstalk compensation”, as there really isn’t a way to prevent the physical tendency for vibrations to travel. This setting, however, uses an algorithm to separate intentional hits, from unintentional crosstalk triggers; the result, when tweaked correctly, is that you only hear sounds you want to hear.

      1. Press “Ext. Trig”
      2. On top of the screen, rotate the value wheel to select the trigger you’d like to adjust
      3. Press ‘F2’ for ‘Trig’
      4. You’ll notice three ‘Xtalk’ settings: ‘Xtalk Send’, ‘Xtalk Receive’, and ‘ZoneXtalk’. ‘Xtalk Send’ describes the trigger’s tendency to cause adjacent pads to trigger when struck. ‘Xtalk Receive’ describes the trigger’s tendency to be triggered when an adjacent pad is struck. Lastly, ‘ZoneXTalk’ affects how likely a dual zone trigger is to cause crosstalk upon itself. For example, a Ride Bell and Ride Bow.
      5. Here’s where things get tricky. Each of these settings can be adjusted from 1-7. Since the setting is really ‘Crosstalk Compensation’, the higher the value, the less likely the pad is to send or receive Crosstalk. Here’s the catch: It may be tempting to simply turn it all the way up. But remember that the DM10 is using a smart algorithm to try to ‘weed out’ crosstalk from intentional hits. If you turn it all the way up, you may find that it mistakenly mutes some of your strikes, writing them off as crosstalk. Try to find a balance (ideally somewhere in the middle) with any problem pads, as well as their surrounding pads that are sending crosstalk.
      6. Don’t forget to press the ‘store’ key to save your settings each time you make a change!
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