I’m confuses

Dm10 mkii pro kit snare issue

As of today july 21st 2018 i have owend my new alesis dm10 mkii pro kit (whitch i love btw <3) for 3 days. Today as I was play my snare stoped responding corectly.when I tried to hit the middle of the snare it would just make a quiet rim soun as if i hit the rim. I dont know why its not working anymore and i need help! Alos have a 2 year warenty. PLS HELP ME!!!!
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