DM10 Studio hihat is barely playable after update

I bought a used DM10 Studio and it had the following firmware:

Trig OS: V1.00a
Sound ROM: V1.03
Sound OS: V1.00s

I thought I would get the latest and greatest available firmware from the Alesis website and now I have this:

Trig OS: V1.01a
Sound ROM: V1.03
Sound OS: V1.00q

Basically all that resulted is a horribly messed up hihat and increased crosstalk issues. The hihat 'chick' sounds in reverse and is more like a "hiccup", which sounds ridiculous and nowhere near playable. Hihat trim is nonexistent. It's either open or closed. Missed hits all over the kit, no matter how much I tweak it.

How did the sound OS have version s, and after the update it went back to q? I would be happy to have it back the way it was, or if I could get known good firmware updates. Please help!

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  • Hi Steve,

    Thanks for posting.

    Please follow these steps below to optimize your crosstalk settings. First, disable write protection so that you can save your changes: To turn write protection off:

    1. Press UTILITY.
    2. Press SYS (F4).
    3. Press O/S (F3).
    4. Press MEM (F4).
    5. Press VALUE DOWN or move the VALUE DIAL counterclockwise until the "WriteProt" field says "OFF."
    6. Press DRUM KIT to return to the main page.

    Crosstalk:

    Every time you strike a pad, the whole kit vibrates. Vibrations travel through the kit rack and can sometimes trigger other pads. This tendency is known as ‘crosstalk’, and due to the physical nature of drums, it is unavoidable (even on an acoustic kit). The DM10 Module comes prepared with a “Crosstalk” (or ‘Xtalk’) setting. A more accurate description of this setting would be “Crosstalk compensation”, as there really isn’t a way to prevent the physical tendency for vibrations to travel. This setting, however, uses an algorithm to separate intentional hits, from unintentional crosstalk triggers; the result, when tweaked correctly, is that you only hear sounds you want to hear.

    1. Press “Ext. Trig”
    2. On top of the screen, rotate the value wheel to select the trigger you’d like to adjust
    3. Press ‘F2’ for ‘Trig’
    4. You’ll notice three ‘Xtalk’ settings: ‘Xtalk Send’, ‘Xtalk Receive’, and ‘ZoneXtalk’. ‘Xtalk Send’ describes the trigger’s tendency to cause adjacent pads to trigger when struck. ‘Xtalk Receive’ describes the trigger’s tendency to be triggered when an adjacent pad is struck. Lastly, ‘ZoneXTalk’ affects how likely a dual zone trigger is to cause crosstalk upon itself. For example, a Ride Bell and Ride Bow.
    5. Here’s where things get tricky. Each of these settings can be adjusted from 1-7. Since the setting is really ‘Crosstalk Compensation’, the higher the value, the less likely the pad is to send or receive Crosstalk. Here’s the catch: It may be tempting to simply turn it all the way up. But remember that the DM10 is using a smart algorithm to try to ‘weed out’ crosstalk from intentional hits. If you turn it all the way up, you may find that it mistakenly mutes some of your strikes, writing them off as crosstalk. Try to find a balance (ideally somewhere in the middle) with any problem pads, as well as their surrounding pads that are sending crosstalk.
    6. Don’t forget to press the ‘store’ key to save your settings each time you make a change!

    Additionally, I would recommend going through the following guide that will walk you through setting up your module to respond to your playing style:

    Hope this helps! Let me know if you have any further questions.
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  • Hi, I have the very same problem,
    I managed to sort out the Xtalk, but still have that weird "chick" soundwhen you close it that's very loud and does not sound natural at all.
    I was wondering if it had something to do with the "Utility / trig/HH splash sent-not sent " setting but i tweaked it and it didn't change a thing...
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