Changes to the problem

Forge Kit - Double bass will not register on kick pad.

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  • April 10, 2018 17:02
    Brad, the poster:
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  • April 10, 2018 06:09
    Brad, the poster:
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  • January 29, 2018 16:29
    Micah Mowery, the poster:
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  • January 29, 2018 16:17
    Bill R.
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    Reason: Legal matters are not and will not be discussed here on the forums. If you require assistance with your product please contact our Support Team by logging on to www.alesis.com/support.
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  • January 29, 2018 15:27
    Bill R.
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  • May 31, 2017 23:19
    Brad
    Change in reply by Brad to I just did the mesh conversions. Order the kit on ebay for pretty much any 10 or 12in drum. This is the ones I used and am pretty happy with them. You might be able to find them cheaper also.<br /><br /><a href="http://m.ebay.com/itm/Prism-RR-Mesh-Drum-Heads-Black-3Ply-Alesis-DMPAD-Strike-Roland-Compatible-Pads-/201926566420?var=&amp;hash=item2f03c2e214%3Am%3AmpzjafiwkMmdH1fcFsM3mlw&amp;_trkparms=pageci%253Aac961204-4655-11e7-9b31-74dbd180037d%257Cparentrq%253A60c1f8fb15c0a991f2ea1d95fffd07be%257Ciid%253A4&amp;varId=501934070154" rel="nofollow">http://m.ebay.com/itm/Prism-RR-Mesh-D...</a><br /><br />As for the pedals I've only used the dual pearl set I got, so I don't have much info on any other set. That make it hard to say how well mine works also because I don't have anything to compare it to.<br /><br /> ://<a href="http://www.amazon.com/gp/aw/d/B00BIBBJ46/ref=oh_aui_i_sh_post_o0_img?ie=UTF8&amp;psc=1" rel="nofollow">www.amazon.com/gp/aw/d/B00BIBBJ46/ref...</a>.
  • May 31, 2017 23:16
    Brad
    Change in reply by Brad to I just did the mesh conversions. Order the kit on ebay for pretty much any 10in drum. This is the ones I used and am pretty happy with them. You might be able to find them cheaper also.<br /><br /> <a href="http://m.ebay.com/itm/Prism-RR-Mesh-Drum-Heads-Black-3Ply-Alesis-DMPAD-Strike-Roland-Compatible-Pads-/201926566420?var=&amp;hash=item2f03c2e214%3Am%3AmpzjafiwkMmdH1fcFsM3mlw&amp;_trkparms=pageci%253Aac961204-4655-11e7-9b31-74dbd180037d%257Cparentrq%253A60c1f8fb15c0a991f2ea1d95fffd07be%257Ciid%253A4&amp;varId=501934070154" rel="nofollow">http://m.ebay.com/itm/Prism-RR-Mesh-D...</a><br /><br /> As for the pedals I've only used the dual pearl set I got, so I don't have much info on any other set. That make it hard to say how well mine works also because I don't have anything to compare it to. ://<a href="http://www.amazon.com/gp/aw/d/B00BIBBJ46/ref=oh_aui_i_sh_post_o0_img?ie=UTF8&psc=1" rel="nofollow">www.amazon.com/gp/aw/d/B00BIBBJ46/ref...</a>.
  • May 31, 2017 16:53
    Nick McIntyre
    Change in reply by Nick McIntyre to Hello again. I'm still not sure if this is a good place to ask, but I'm going to anyway. Does anyone know a good double bass pedal for the DM10? I was hoping to spend much, but after my research I found this might not be possible. I found a "DW 3002 Double Bass Pedal" that looks good, but that is much more than I thought it was going to cost. Is this pedal good? Is there other good options for less? (I found it for $225) I know very little about what parts for drums are good and even less about bass pedals. All I know is I want a pedal that can get the job done without lots of problems. Thanks, and have a good day. Edit: one final question I have. Does anyone know the best place to buy a DM10 mesh kit for less than $1100? I see all kinds of reviews saying it is not under $1000 and I just don't \ understand. I'm looking for the mesh version of the DM10X. Thanks for all the help. You have been making this a lot easier for someone that has little experience. .
  • March 21, 2017 18:47
    David Boveia
    Change in reply by David Boveia to I just purchased a forge kit and i also had to go from #4 tom to get double bass to work.I new i should have bought another Roland set,Dont look like we are going to get them to fix this problem<br /> Thanks guys for the info you posted,just wished i would have found it before i replaced the bass drum trigger..
  • February 16, 2017 20:55
    Brad
    Change in reply by Brad to I want to write one more review to hopefully help others from running into the frustration I did with the Forge set. Before purchasing the set I had already collected a 12in Real head drum, 2 10in Real head drums, converted them to mesh, and a 2 zone Alesis 14in Cymbal. When I saw the Forge kit, and the price compared to other sets on the market, watching the promo video's and all the good reviews on Amazon I decided to get it. When I initially set it up, every channel was used, 4 toms, 4 cymbals, snare, and bass. I got this kit to learn, take lessons, and continue playing Rock band but with a set that fit me (I'm 6ft 2in). Instantly the bass was a problem, I thought it was me, or the bass pedal, so I got a pearl dual bass set up. And instantly the same problems, so i got a 8in Real head bass drum set up, and same problems. I tried every setting possible offered my Alesis and what I could find on forums with no luck. After contacting customer service and finding out they have not looked into fixing this, and there not planning on looking into it, I had to move on and stop trying to get it to function using the bass channel, and give up one of my toms. As of right now I DO have a full kit working I just lost the ability of having 4 different sounding toms. I used a 1/4 splitter, and hooked up 2 different toms to the # tom 3, and it working ok so far. Since I already had a cable for my tom 4 spot I didn't have to buy a cable, if you don't have a cable you will need to buy a male to male 1/4in cord. Connect the bass to tom 4 and change the tom 4 settings to make the tom sound like the bass, and MIDI to send the right signal out to rockband/computer to trigger the bass, not tom. Turn the unit on and hit menu, then enter into "Voice". Hit the bass drum and voice tom 4 should be at the top of the screen. I use sound 007 for my bass sound, turn the knob to 007 (or pick a different bass sound, # range of bass sounds are 1-50 or so). Hit save to save that sound. Then hit exit, down to "trigger" hit enter. Hit you bass again and make sure it says tom 4 on the top. Down to "MIDI NOTE" and change it to x036 and hit save. Your tom 4 should sound like bass, and output bass to your rockband MIDI controller or computer. Now your bass can function the way it is supposed do.<br /> <br /><br />Because of all this, I changed and played with every setting so much I want to explain my findings.<br /> <br /> In the "Trigger" menu:<br /> <br />SENSITIVITY<br /> <br />Has nothing to to the the drum trigger itself. This has to do with once the trigger is activated, how much harder you have to hit it to get a full loud sound out of the drum. So #1 need a hard hit for full sound, #16 takes very little to get full loud sound (playing in an apartment with light sticks you can play soft with full sound).<br /> <br />THRESHOLD<br /> <br />This is the setting that changes how hard you have to hit the drum for the trigger to receive the hit. #1 takes almost no force, the vibration of hitting the drum next to it can trigger multiple drums set to low. #16 takes the hardest hit, this is the setting I use on every channel I wish I could turn it up more with some. I use 16 on every channel.<br /> <br /><br />I would not recommend messing with the other 2 I found online to mess with, that created another bag of worms.<br /> <br />XTALK, I set all of the channels to 9 and seems good so far, this setting adjusts the power of a drum over another, one set high and another low, hitting 2 drums at the same time, the drum set higher can cancel out the other drum all together.<br /> <br />RETRIG CANCE<br /> <br />Again I have 9 across all channels. This set at 1 will almost make a fumble or drum echo or multiple hits sent with one it. Ghost hits are very easy set low.<br /> <br /><br />Real head mesh conversion, just make sure the stacking of the pads is the same height as stock. If the pads are taller than the outer drum rim you will never get a good feel on the drum head, and the trigger gets to much pressure on it and the vibrations from hitting a drum or cymbal next to it will set it off. Also, now I cut a small hole over the top of the trigger (about the size of a quarter) so the pad put no pressure whatsoever on the trigger. Been working great.<br /> <br /><br />Real head Snare, the rim sensor triggers way, way to easy and had to disconnect it, but, the snare that came with the kit works great for a rim and snare drum sound.<br /> <br /><br />Dual channel Cymbal<br /> <br />Does not work on this kit unless you hook up 2 separate channels. The only channel they made in this kit that can handle 2 separate sounds for one channel is the snare. So single zone cymbals is all you need unless you use 2 separate channels for w different sounds.<br /> <br /><br />I hope this all makes sense feel free to ask questions if you want and I will try my best to help. Customer service was not good, Google search alesis sucks and you will see many complaints about customer service. Because of my frustration I will never recommend this set if you can afford something else. But for the price, you can make this kit work, you will just have a bass channel that you don't use.<br /> <br /><br />Add:<br /> <br />You can find all the MIDI output notes/settings in the manual or download the manual of Alesis website. You can change any channel cymbal or tom to output any tom bass cymbal you want..
  • February 16, 2017 20:52
    Brad
    Change in reply by Brad to I want to write one more review to hopefully help others from running into the frustration I did with the Forge set. Before purchasing the set I had already collected a 12in Real head drum, 2 10in Real head drums, converted them to mesh, and a 2 zone Alesis 14in Cymbal. When I saw the Forge kit, and the price compared to other sets on the market, watching the promo video's and all the good reviews on Amazon I decided to get it. When I initially set it up, every channel was used, 4 toms, 4 cymbals, snare, and bass. I got this kit to learn, take lessons, and continue playing Rock band but with a set that fit me (I'm 6ft 2in). Instantly the bass was a problem, I thought it was me, or the bass pedal, so I got a pearl dual bass set up. And instantly the same problems, so i got a 8in Real head bass drum set up, and same problems. I tried every setting possible offered my Alesis and what I could find on forums with no luck. After contacting customer service and finding out they have not looked into fixing this, and there not planning on looking into it, I had to move on and stop trying to get it to function using the bass channel, and give up one of my toms. As of right now I DO have a full kit working I just lost the ability of having 4 different sounding toms. I used a 1/4 splitter, and hooked up 2 different toms to the # tom 3, and it working ok so far. Since I already had a cable for my tom 4 spot I didn't have to buy a cable, if you don't have a cable you will need to buy a male to male 1/4in cord. Connect the bass to tom 4 and change the tom 4 settings to make the tom sound like the bass, and MIDI to send the right signal out to rockband/computer to trigger the bass, not tom. Turn the unit on and hit menu, then enter into "Voice". Hit the bass drum and voice tom 4 should be at the top of the screen. I use sound 007 for my bass sound, turn the knob to 007 (or pick a different bass sound, # range of bass sounds are 1-50 or so). Hit save to save that sound. Then hit exit, down to "trigger" hit enter. Hit you bass again and make sure it says tom 4 on the top. Down to "MIDI NOTE" and change it to x036 and hit save. Your tom 4 should sound like bass, and output bass to your rockband MIDI controller or computer. Now your bass can function the way it is supposed do. <br /><br /> Because of all this, I changed and played with every setting so much I want to explain my findings. <br /> In the "Trigger" menu: <br /> SENSITIVITY <br /> Has nothing to to the the drum trigger itself. This has to do with once the trigger is activated, how much harder you have to hit it to get a full loud sound out of the drum. So #1 need a hard hit for full sound, #16 takes very little to get full loud sound (playing in an apartment with light sticks you can play soft with full sound). <br /> THRESHOLD <br /> This is the setting that changes how hard you have to hit the drum for the trigger to receive the hit. #1 takes almost no force, the vibration of hitting the drum next to it can trigger multiple drums set to low. #16 takes the hardest hit, this is the setting I use on every channel I wish I could turn it up more with some. I use 16 on every channel. <br /><br /> I would not recommend messing with the other 2 I found online to mess with, that created another bag of worms. <br /> XTALK, I set all of the channels to 9 and seems good so far, this setting adjusts the power of a drum over another, one set high and another low, hitting 2 drums at the same time, the drum set higher can cancel out the other drum all together. <br /> RETRIG CANCE <br /> Again I have 9 across all channels. This set at 1 will almost make a fumble or drum echo or multiple hits sent with one it. Ghost hits are very easy set low. <br /><br /> Real head mesh conversion, just make sure the stacking of the pads is the same height as stock. If the pads are taller than the outer drum rim you will never get a good feel on the drum head, and the trigger gets to much pressure on it and the vibrations from hitting a drum or cymbal next to it will set it off. Also, now I cut a small hole over the top of the trigger (about the size of a quarter) so the pad put no pressure whatsoever on the trigger. Been working great. <br /><br /> Real head Snare, the rim sensor triggers way, way to easy and had to disconnect it, but, the snare that came with the kit works great for a rim and snare drum sound. <br /><br /> Dual channel Cymbal <br /> Does not work on this kit unless you hook up 2 separate channels. The only channel they made in this kit that can handle 2 separate sounds for one channel is the snare. So single zone cymbals is all you need unless you use 2 separate channels for w different sounds. <br /><br /> I hope this all makes sense feel free to ask questions if you want and I will try my best to help. Customer service was not good, Google search alesis sucks and you will we many complaints about customer service. Because of my frustration I will never recommend this set if you can afford something else. But for the price, you can make this kit work, you will just have a bass channel that you don't use. <br /><br /> Add: <br /> You can find all the MIDI output notes/settings in the manual or download the manual of Alesis website. You can change any channel cymbal or tom to output any tom bass cymbal you want..
  • February 12, 2017 19:39
    Alex KorDum
    Change in reply by Alex KorDum to I fixed it: switch Tom2 cable to Kick and Kick to Pad2 (or disable if Tom2 not uses). Works for me. But yes, it's a bug and need to fix it..
  • February 10, 2017 18:05
    Brad
    Change in reply by Brad to Got a message on amazon from alesis, this is my reply, if I have any new fix from them I will post it here... Hi, I got a message on amazon to email you if I have any questions. I bought you forge kit about 2 months ago. I've been struggling with the bass channel. I've now bought 2 different kick pads to find those are not the problem (now over 700$ invested). I've now looked on your forum, also with many other people complaining about the bass channel not able to keep up and missing beats. To find out Alesis knew that there was an issue with this system a year ago, but you still selling them to people, I feel I was scammed by your company by selling me a unit you know there are problems with. It took over a year to save up for a drum kit and I end up with this. I just had my second drum lesson and have already exceeded what this can do and am looking at having to get a different set. This is not fair and not what I, nor anybody else complaining paid for. What is the fix for the module to function like any other drum set on the market (besides the Alesis sets). Take a beat of 90bpm, then through in a half beat... 60% of the time the second hit will not register, do a 16th beat and nothing registers. That is not fair for a kit this expensive. What do I need to do to have this kit function like all other drum sets? At this point to continue my training and lessons, I'm back using my rockband pro set up, and yes, it functions perfectly never missing a beat... I bought your set to take lessons with so I can have adjustment and set my placement up for myself. Next to my many years old rockband drum set, sits my brand new Alesis drum set, that I've been saving forever, now over 700 invested, that is incapable of doing what a 60$ toy drum set can do. What is your solution, that does not take up the tom 4 input for your bass channel? That input if for a tom, not bass..... Your company should know that..
  • February 10, 2017 18:04
    Brad
    Change in reply by Brad to Hi, I got a message on amazon to email you if I have any questions. I bought you forge kit about 2 months ago. I've been struggling with the bass channel. I've now bought 2 different kick pads to find those are not the problem (now over 700$ invested). I've now looked on your forum, also with many other people complaining about the bass channel not able to keep up and missing beats. To find out Alesis knew that there was an issue with this system a year ago, but you still selling them to people, I feel I was scammed by your company by selling me a unit you know there are problems with. It took over a year to save up for a drum kit and I end up with this. I just had my second drum lesson and have already exceeded what this can do and am looking at having to get a different set. This is not fair and not what I, nor anybody else complaining paid for. What is the fix for the module to function like any other drum set on the market (besides the Alesis sets). Take a beat of 90bpm, then through in a half beat... 60% of the time the second hit will not register, do a 16th beat and nothing registers. That is not fair for a kit this expensive. What do I need to do to have this kit function like all other drum sets? At this point to continue my training and lessons, I'm back using my rockband pro set up, and yes, it functions perfectly never missing a beat... I bought your set to take lessons with so I can have adjustment and set my placement up for myself. Next to my many years old rockband drum set, sits my brand new Alesis drum set, that I've been saving forever, now over 700 invested, that is incapable of doing what a 60$ toy drum set can do. What is your solution, that does not take up the tom 4 input for your bass channel? That input if for a tom, not bass..... Your company should know that..
  • February 10, 2017 05:53
    Brad
    Change in reply by Brad to Ok. My testing with a single or double bass pedal, with any bass pad set up, 160bpm is ok. 180bpm starts missing beats, 200bpm misses multiple beats at a time. 220bpm won't register any strikes or maybe 1 or 2 out of 16 beats. Do that same test on any other channel with any bass set up and it works fine. Please fix this problem, my equipment should not be what causes me to not be able to play to my potential. Your equipment should help you reach higher and higher levels of skill. Your bass channel does not let you excel past a very basic speed with a bass pedal, this system is not capable of playing 90% of my songs because its not capable of keeping up with bass rhythms(bass rhythms that any other drum set is capable of doing). This is not a drum set I would recommend to anybody for any use. Fix this MAJOR problem and its great. Otherwise by Roland or Yamaha and you will not have this problem and you can actually use each channel for what it was designed and designated for. This is posted on my review on amazon now also..
  • February 10, 2017 05:52
    Brad
    Change in reply by Brad to Ok. My testing with a single or double bass pedal, with any bass pad set up, 60bpm is ok. 80bpm starts missing beats, 100bpm misses multiple beats at a time. 120bpm won't register any strikes or maybe 1 or 2 out of 16 beats. Do that same test on any other channel with any bass set up and it works fine. Please fix this problem, my equipment should not be what causes me to not be able to play to my potential. Your equipment should help you reach higher and higher levels of skill. Your bass channel does not let you excel past a very basic speed with a bass pedal, this system is not capable of playing 90% of my songs because its not capable of keeping up with bass rhythms(bass rhythms that any other drum set is capable of doing). This is not a drum set I would recommend to anybody for any use. Fix this MAJOR problem and its great. Otherwise by Roland or Yamaha and you will not have this problem and you can actually use each channel for what it was designed and designated for. This is posted on my review on amazon now also..
  • February 10, 2017 04:23
    Brad
    Change in reply by Brad to Ok. My testing with a single or double bass pedal, with any bass pad set up, 160bpm is ok. 180bpm starts missing beats, 200bpm misses multiple beats at a time. 220bpm won't register any strikes or maybe 1 or 2 out of 16 beats. Do that same test on any other channel with any bass set up and it works fine. Please fix this problem, my equipment should not be what causes me to not be able to play to my potential. Your equipment should help you reach higher and higher levels of skill. Your bass channel does not let you excel past a very basic speed with a bass pedal, this system is not capable of playing 90% of my songs because its not capable of keeping up with bass rhythms(bass rhythms that any other drum set is capable of doing). This is not a drum set I would recommend to anybody for any use. Fix this MAJOR problem and its great. Otherwise by Roland or Yamaha and you will not have this problem and you can actually use each channel for what it was designed and designated for. This is posted on my review on amazon now also. And will keep posting on other drum forums until this is fixed..
  • February 09, 2017 02:45
    Brad
    Change in reply by Brad to Best way I can Describe the problem is if you take a 4 BEAT. 1 2 3 4, it has no problem. 8 BEAT 1 &amp; 2 &amp; 3 &amp; 4 &amp;, handles 95% of the time. 16 BEAT 1 e &amp; ah 2 e &amp; ah 3 e &amp; ah 4 e &amp; ah, it misses up to 2-5 beats at a time and hits speraticly. Threshold at 1 or 16 doesn't matter, changing any setting doesn't fix this. Different pads don't change anything, realhead or mesh same problem, using a tom from the forge kit plugged into the bass channel still has the same problem. But the problem is gone if you use any other channal from any cymbal or tom 1-4, snare, the double bass pedals will register at any speed. Try setting the bass pedal threshold to 1, so drum sticks will work on the bass head and do a drum roll, it will not work, ever. Then plug the snare or tom or cymbal into the bass pad (you can change the sound to a bass sound or use the cymbal/tom/or snare sound from the channel you picked to test with) and do a drum roll you will see the stock bass pad has no issue with the speed of a drum roll, double bass pedals no problem. Also all of my other bass pads I've bought now work fine using other channals. As long as your not using the bass channal there is no problems with anything. And yes, I can modify any channel cymbal or tom to sound however I want. But... Still the bass channel is faulty and not operating the way you say it does. I'm not sure if you built it so that channel can fixed with a software update, or if you built it that the module would have to be sent back, altered and repaired. But something needs to be fixed, this is not what any of us paid for. I can play more accurately on a 60$ rockband drum set than with this kit. If it cant keep up with a video game and play accurately how could you ever play this to its full potential with 4 toms and 4 cymbals in any band or practice setting when your bass is hit and miss? Did I miss this beat or did the module?.
  • September 25, 2016 01:09
    adam duesterhoeft, the poster:
    Removed a reply in this topic
    Reason: User-initiated delete from community
  • September 13, 2016 07:45
    Gianluca Rungetti
    Change in reply by Gianluca Rungetti to If I connect drum pad to tom4 input The pad perfetcly recognize every hit, so it's not a hardware problemi. But if I try to duplicate tom's settings on The drum pad connected to it's right input The problem is still here. So, it's something like The drum pad setting is some way set as if it could never riproduce fast beats (I tried to tweak everything). Please cheack for a firmware update!.
  • September 13, 2016 07:45
    Gianluca Rungetti
    Change in reply by Gianluca Rungetti to If I connect drum pad to tom4 input The pad perfetcly recognize every hit, so it's not a hardware problemi. But if I try to duplicate tom's settings on The drum pad connected to it's right input The problem is still here. So, it's something like The drum pad setting is some way set as if it could never riproduce fast veats (I tried to tweak everything). Please cheack for a firmware update!.
  • April 29, 2016 15:58
    Corey S
    Change in reply by Corey S to Hello,<br /><br />It sounds like the kick pad may be in monophonic mode. I would recommend changing it to <b>Polyphonic</b>. To change this:<br /><ol><li>Press <b>Kit </b>to enter the Kit Selection page (if you are not already viewing it).&nbsp;</li><li>Press <b>Menu </b>to enter the Kit Menu.&nbsp;</li><li>Use the <b>Down </b>and <b>Up </b>buttons to select <b>Voice</b>, and then press <b>Enter</b>.</li><li>Hit the pad whose voice you want to edit (the kick pad, in this case). The pad’s name will appear at the top of the display. Alternatively, use the dial or <b>Left </b>and <b>Right </b>buttons.</li><li>The display will show the pad’s current voice and its parameters. On this page:<br />&nbsp;• To select a parameter you want to edit, use the <b>Down </b>and <b>Up </b>buttons to select <b>Mode</b>, and use the dial to change this to <b>Mono</b>.<b></b></li></ol>Don't forget to save your changes!<br /><br />If this doesn't resolve the problem for you, please reach out to&nbsp;your nearest <a rel="nofollow" target="_blank" title="Link null">Alesis Support Office</a>. Their contact numbers are&nbsp;listed&nbsp;on that page.<br /><br /> I hope this helps! Let me know if you have any additional questions..
  • April 29, 2016 15:58
    Corey S
    Change in reply by Corey S to Hello,<br /><br />It sounds like the kick pad may be in monophonic mode. I would recommend changing it to <b>Polyphonic</b>. To change this:<br /><ol><li>Press <b>Kit </b>to enter the Kit Selection page (if you are not already viewing it).&nbsp;</li><li>Press <b>Menu </b>to enter the Kit Menu.&nbsp;</li><li>Use the <b>Down </b>and <b>Up </b>buttons to select <b>Voice</b>, and then press <b>Enter</b>.</li><li>Hit the pad whose voice you want to edit (the kick pad, in this case). The pad’s name will appear at the top of the display. Alternatively, use the dial or <b>Left </b>and <b>Right </b>buttons.</li><li>The display will show the pad’s current voice and its parameters. On this page:<br />&nbsp;• To select a parameter you want to edit, use the <b>Down </b>and <b>Up </b>buttons to select <b>Mode</b>, and use the dial to change this to <b>Mono</b>.<b></b></li></ol>Don't forget to save your changes!<br /><br />If this doesn't resolve the problem for you, please reach out to&nbsp;<span>your nearest </span><a rel="nofollow" target="_blank" title="Link null">Alesis Support Office</a><span>. Their contact numbers are&nbsp;listed&nbsp;on that page.<br /><br /></span> I hope this helps! Let me know if you have any additional questions..
  • April 29, 2016 15:17
    Corey S
    Change in reply by Corey S to Hello,<br /><br />It sounds like the kick pad may be in monophonic mode. I would recommend changing it to <b>Polyphonic</b>. To change this:<br /><ol><li>Press <b>Kit </b>to enter the Kit Selection page (if you are not already viewing it).&nbsp;</li><li>Press <b>Menu </b>to enter the Kit Menu.&nbsp;</li><li>Use the <b>Down </b>and <b>Up </b>buttons to select <b>Voice</b>, and then press <b>Enter</b>.</li><li>Hit the pad whose voice you want to edit (the kick pad, in this case). The pad’s name will appear at the top of the display. Alternatively, use the dial or <b>Left </b>and <b>Right </b>buttons.</li><li>The display will show the pad’s current voice and its parameters. On this page:<br />&nbsp;• To select a parameter you want to edit, use the <b>Down </b>and <b>Up </b>buttons to select <b>Mode</b>, and use the dial to change this to <b>Mono</b>.<b></b></li></ol>Don't forget to save your changes!<br /><br />If this doesn't resolve the problem for you,&nbsp;your product may need to be serviced.&nbsp; Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from: <p>&nbsp;</p> <ul><li>Submit a Warranty or Service inquiry with our Technical Support team by logging onto the <a rel="nofollow" target="_blank" title="Link wwwalesiscom/support">Alesis&nbsp;Support Page.</a>&nbsp;Select <b>Warranty</b>&nbsp;or <b>Service Inquiry</b>&nbsp;from the drop down menu.</li></ul> <p>&nbsp;<i>or</i></p><ul><li>For quicker support, call your nearest <a rel="nofollow" target="_blank" title="Link null">Alesis Support Office</a>. Their contact numbers are&nbsp;listed&nbsp;on that page.</li></ul> <p>&nbsp;</p> I hope this helps! Let me know if you have any additional questions..
  • April 29, 2016 15:17
    Corey S
    Change in reply by Corey S to Hello,<br /><br />It sounds like the kick pad may be in monophonic mode. I would recommend changing it to <b>Polyphonic</b>. To change this:<br /><ol><li>Press <b>Kit </b>to enter the Kit Selection page (if you are not already viewing it).&nbsp;</li><li>Press <b>Menu </b>to enter the Kit Menu.&nbsp;</li><li>Use the <b>Down </b>and <b>Up </b>buttons to select <b>Voice</b>, and then press <b>Enter</b>.</li><li>Hit the pad whose voice you want to edit (the kick pad, in this case). The pad’s name will appear at the top of the display. Alternatively, use the dial or <b>Left </b>and <b>Right </b>buttons.</li><li>The display will show the pad’s current voice and its parameters. On this page:<br />&nbsp;• To select a parameter you want to edit, use the <b>Down </b>and <b>Up </b>buttons to select <b>Mode</b>, and use the dial to change this to <b>Mono</b>.<b></b></li></ol>Don't forget to save your changes!<br /><br />If this doesn't resolve the problem for you,&nbsp;your product may need to be serviced.&nbsp; Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from: <p>&nbsp;</p> <ul><li>Submit a Warranty or Service inquiry with our Technical Support team by logging onto the <a rel="nofollow" target="_blank" title="Link wwwalesiscom/support">Alesis&nbsp;Support Page.</a>&nbsp;Select <b>Warranty</b>&nbsp;or <b>Service Inquiry</b>&nbsp;from the drop down menu.</li></ul> <p>&nbsp;<i>or</i></p><p>For quicker support, call your nearest <a rel="nofollow" target="_blank" title="Link null">Alesis Support Office</a>. Their contact numbers are&nbsp;listed&nbsp;on that page.</p> <p>&nbsp;</p> I hope this helps! Let me know if you have any additional questions..
  • April 29, 2016 15:17
    Corey S
    Change in reply by Corey S to Hello,<br /><br />It sounds like the kick pad may be in monophonic mode. I would recommend changing it to <b>Polyphonic</b>. To change this:<br /><ol><li>Press <b>Kit </b>to enter the Kit Selection page (if you are not already viewing it).&nbsp;</li><li>Press <b>Menu </b>to enter the Kit Menu.&nbsp;</li><li>Use the <b>Down </b>and <b>Up </b>buttons to select <b>Voice</b>, and then press <b>Enter</b>.</li><li>Hit the pad whose voice you want to edit (the kick pad, in this case). The pad’s name will appear at the top of the display. Alternatively, use the dial or <b>Left </b>and <b>Right </b>buttons.</li><li>The display will show the pad’s current voice and its parameters. On this page:<br />&nbsp;• To select a parameter you want to edit, use the <b>Down </b>and <b>Up </b>buttons to select <b>Mode</b>, and use the dial to change this to <b>Mono</b>.<b></b></li></ol>Don't forget to save your changes!<br /><br />If this doesn't resolve the problem for you,&nbsp;your product may need to be serviced.&nbsp; Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from: <p>&nbsp;</p> <ul><li>Submit a Warranty or Service inquiry with our Technical Support team by logging onto the <a rel="nofollow" target="_blank" title="Link wwwalesiscom/support">Alesis&nbsp;Support Page.</a>&nbsp;Select <b>Warranty</b>&nbsp;or <b>Service Inquiry</b>&nbsp;from the drop down menu.</li></ul> <p>&nbsp;<i>or</i></p><p>For quicker support, call your nearest <a rel="nofollow" target="_blank" title="Link null">Alesis Support Office</a>. Their contact numbers are&nbsp;listed&nbsp;on that page.</p> <p>&nbsp;</p> I hope this helps! Let me know if you have any additional questions..
  • April 29, 2016 15:17
    Corey S
    Change in reply by Corey S to Hello,<br /><br />It sounds like the kick pad may be in monophonic mode. I would recommend changing it to <b>Polyphonic</b>. To change this:<br /><ol><li>Press <b>Kit </b>to enter the Kit Selection page (if you are not already viewing it).&nbsp;</li><li>Press <b>Menu </b>to enter the Kit Menu.&nbsp;</li><li>Use the <b>Down </b>and <b>Up </b>buttons to select <b>Voice</b>, and then press <b>Enter</b>.</li><li>Hit the pad whose voice you want to edit (the kick pad, in this case). The pad’s name will appear at the top of the display. Alternatively, use the dial or <b>Left </b>and <b>Right </b>buttons.</li><li>The display will show the pad’s current voice and its parameters. On this page:<br />&nbsp;• To select a parameter you want to edit, use the <b>Down </b>and <b>Up </b>buttons to select <b>Mode</b>, and use the dial to change this to <b>Mono</b>.<b></b></li></ol>Don't forget to save your changes!<br /><br />If this doesn't resolve the problem for you,&nbsp;your product may need to be serviced.&nbsp; Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from: <p>&nbsp;</p> <ul><li>Submit a Warranty or Service inquiry with our Technical Support team by logging onto the <a rel="nofollow" target="_blank" title="Link wwwalesiscom/support">Alesis&nbsp;Support Page.</a>&nbsp;Select <b>Warranty</b>&nbsp;or <b>Service Inquiry</b>&nbsp;from the drop down menu.</li></ul> <p>&nbsp;<i>or</i></p><p>For quicker support, call your nearest <a rel="nofollow" target="_blank" title="Link: null">Alesis Support Office</a>. Their contact numbers are&nbsp;listed&nbsp;on that page.</p> <p>&nbsp;</p> I hope this helps!&nbsp; Let me know if you have any additional questions..
  • April 29, 2016 15:16
    Corey S
    Change in reply by Corey S to Hello,<br /><br />It sounds like the kick pad may be in monophonic mode. I would recommend changing it to <b>Polyphonic</b>. To change this:<br /><ol><li>Press <b>Kit </b>to enter the Kit Selection page (if you are not already viewing it).&nbsp;</li><li>Press <b>Menu </b>to enter the Kit Menu.&nbsp;</li><li>Use the <b>Down </b>and <b>Up </b>buttons to select <b>Voice</b>, and then press <b>Enter</b>.</li><li>Hit the pad whose voice you want to edit (the kick pad, in this case). The pad’s name will appear at the top of the display. Alternatively, use the dial or <b>Left </b>and <b>Right </b>buttons.</li><li>The display will show the pad’s current voice and its parameters. On this page:<br />&nbsp;• To select a parameter you want to edit, use the <b>Down </b>and <b>Up </b>buttons to select <b>Mode</b>, and use the dial to change this to <b>Mono</b>.<b></b></li></ol>Don't forget to save your changes!<br /><br />If this doesn't resolve the problem for you,&nbsp;your product may need to be serviced.&nbsp; Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from: <p>&nbsp;</p> <ul><li>Submit a Warranty or Service inquiry with our Technical Support team by logging onto the <a rel="nofollow" target="_blank" title="Link wwwalesiscom/support">Alesis&nbsp;Support Page.</a>&nbsp;Select <b>Warranty</b>&nbsp;or <b>Service Inquiry</b>&nbsp;from the drop down menu.</li></ul> <p>&nbsp;<i>or</i></p><p><span><br /></span></p><p><span>For quicker support, call your nearest </span><a rel="nofollow" target="_blank">Alesis Support Office</a><span>. Their contact numbers are&nbsp;listed&nbsp;on that page.</span></p> <p>&nbsp;</p> I hope this helps!&nbsp; Let me know if you have any additional questions..
  • April 29, 2016 15:16
    Corey S
    Change in reply by Corey S to Hello,<br /><br />It sounds like the kick pad may be in monophonic mode. I would recommend changing it to <b>Polyphonic</b>. To change this:<br /><ol><li>Press <b>Kit </b>to enter the Kit Selection page (if you are not already viewing it).&nbsp;</li><li>Press <b>Menu </b>to enter the Kit Menu.&nbsp;</li><li>Use the <b>Down </b>and <b>Up </b>buttons to select <b>Voice</b>, and then press <b>Enter</b>.</li><li>Hit the pad whose voice you want to edit (the kick pad, in this case). The pad’s name will appear at the top of the display. Alternatively, use the dial or <b>Left </b>and <b>Right </b>buttons.</li><li>The display will show the pad’s current voice and its parameters. On this page:<br />&nbsp;• To select a parameter you want to edit, use the <b>Down </b>and <b>Up </b>buttons to select <b>Mode</b>, and use the dial to change this to <b>Mono</b>.<b></b></li></ol>Don't forget to save your changes!<br /><br />If this doesn't resolve the problem for you,&nbsp;your product may need to be serviced.&nbsp; Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from: <p>&nbsp;</p> <ul><li>Submit a Warranty or Service inquiry with our Technical Support team by logging onto the <a rel="nofollow" target="_blank" title="Link wwwalesiscom/support">Alesis&nbsp;Support Page.</a>&nbsp;Select <b>Warranty</b>&nbsp;or <b>Service Inquiry</b>&nbsp;from the drop down menu.</li></ul> <p>&nbsp;<i>or</i></p> <p>&nbsp;For quicker support, call your nearest <a rel="nofollow" target="_blank">Alesis Support Office</a>. Their contact numbers are&nbsp;listed&nbsp;on that page.</p> <p>&nbsp;</p> I hope this helps!&nbsp; Let me know if you have any additional questions..
  • April 29, 2016 15:16
    Corey S
    Change in reply by Corey S to Hello,<br /><br />It sounds like the kick pad may be in monophonic mode. I would recommend changing it to <b>Polyphonic</b>. To change this:<br /><ol><li>Press <b>Kit </b>to enter the Kit Selection page (if you are not already viewing it).&nbsp;</li><li>Press <b>Menu </b>to enter the Kit Menu.&nbsp;</li><li>Use the <b>Down </b>and <b>Up </b>buttons to select <b>Voice</b>, and then press <b>Enter</b>.</li><li>Hit the pad whose voice you want to edit (the kick pad, in this case). The pad’s name will appear at the top of the display. Alternatively, use the dial or <b>Left </b>and <b>Right </b>buttons.</li><li>The display will show the pad’s current voice and its parameters. On this page:<br />&nbsp;• To select a parameter you want to edit, use the <b>Down </b>and <b>Up </b>buttons to select <b>Mode</b>, and use the dial to change this to <b>Mono</b>.<b></b></li></ol>Don't forget to save your changes!<br /><br />If this doesn't resolve the problem for you,&nbsp;your product may need to be serviced.&nbsp; Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from: <p>&nbsp;</p> <ul><li>Submit a Warranty or Service inquiry with our Technical Support team by logging onto the <a rel="nofollow" target="_blank" title="Link wwwalesiscom/support">Alesis&nbsp;Support Page.</a>&nbsp;Select <b>Warranty</b>&nbsp;or <b>Service Inquiry</b>&nbsp;from the drop down menu.</li></ul> <p>&nbsp;<i>or</i></p> <p>&nbsp;For quicker support, call your nearest <a rel="nofollow" target="_blank">Alesis Support Office</a>. Their contact numbers are&nbsp;listed&nbsp;on that page.</p> <p>&nbsp;</p> I hope this helps!&nbsp; Let me know if you have any additional questions.&nbsp;&nbsp;.
  • April 28, 2016 15:08
    Corey S
    Changed title to Forge Kit - Double bass will not register on kick pad.
    Dispute this change

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